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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.08 (758 reviews)

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4.01

Based on 758 reviews, last reviewed 2nd Jul 2025

59% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

57%

20%

10%

Latest highest rating:

5

I’m really having a good time with Lloyds Bank Class... I’m really having a good time with Lloyds Bank Classic Account. Zero account charges and I can access my finances anytime. Reviewed on: 2nd July 2025

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (758)

Good bank

I like the bank. Have good online banking Reviewed on: 8th February 2020

Customer Service

Lloyds downgraded my 'packaged' account to a Classic account without any quibbling when asked, and refunded fees paid for the pacakaged account Reviewed on: 8th February 2020

Great Bank

Been with them for years, easy to transfer money quickly and great customer service. Reviewed on: 7th February 2020

Genuine Solid Customer Service

I've been with Lloyds for over 20 years and have always had a really positive experience. Like all companies there have been times where things haven't been right, but they've dealt with these quickly and fairly and have never been adverse to removing charges or going the extra mile in terms of updating me re the situations progress. Overall, despite the financial incentives that are out there, i've never been close to considering moving to another group. Reviewed on: 7th February 2020

Average

Transactions on the app could be clearer, calling them about anything is a nightmare always takes ages to get through. No major problems but not perfect. No real perks. Reviewed on: 7th February 2020

Could have been better

Account is good but any loans credit cards are well overpriced even if credit score is great... Reviewed on: 4th February 2020

Current account

Lloyd’s online banking makes life incredibly easy. Both web and app are user friendly. Good benefits and great customer service. I also find the staff in branch to be very helpful. Only downside is the fees associated with arranged overdrafts, this could be lower Reviewed on: 3rd February 2020

classic account

banked with them for over 25 years! still great customer service! Reviewed on: 2nd February 2020

Best account for daily use

I have never had any problems with Lloyds, they even paid me in full the same day has I complained about someone taking money out of my account. Reviewed on: 2nd February 2020

Average bank account

I have only average experience Reviewed on: 30th January 2020

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