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Lloyds Bank: Classic Account reviews

4.02
Based on 761 reviews, last reviewed 5th Sep 2025
83% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
56%
See only 4 star reviews
20%
See only 3 star reviews
11%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Would totally recommend Lloyds Bank Plc Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot... Read more Reviewed on: 5th September 2025
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Clare

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025
Melanie Obren's avatar
Melanie Obren

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (761)

Online banking

4
Good bank, straighforward and easy to use. Would highly recommend. Reviewed on: 13th January 2020

A good, classic account with decent features

4
I've had more positive experiences with this account than any other I've tried so far. There aren't a whole host of benefits, however the customer service has been exceptional and I cannot complain. Reviewed on: 10th January 2020

Never any issues but if there is it's dealt with

5
24 hour UK helpline. All problems are dealt with quickly and efficiently. I wouldn't bank with anyone else Reviewed on: 9th January 2020

Great bank

5
Been with them since i was allowed a bank account and they have always been good to me. Reviewed on: 3rd January 2020

Good service.

4
Lloyd’s are a loyal bank overall. A few hiccups with payments sometimes but 9/10 they’re good. Nice staff and professional. Reviewed on: 2nd January 2020

Accont

5
Excellent account easy to follow statement and online platform Reviewed on: 2nd January 2020

great bank

5
i always get treated well and respected by the staff a great bank at clacton on sea Reviewed on: 22nd December 2019

Great Family Bank

4
I have banked with Lloyds since childhood and would never go anywhere else. There is a branch locally and their customer service is great. Recommended. Reviewed on: 9th December 2019

Best for banking

5
Lloyd's exceed all expectations in service and banking. Suitable fees, fraud prevention security and safety is top notch, easy to use online banking, excellent customer service, there is no way I'd ever change my bank Reviewed on: 4th December 2019

Nu recomand

1
Nu mea placut nu sunt buni nu recomand Reviewed on: 27th November 2019

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