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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.08 (761 reviews)

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4.02

Based on 761 reviews, last reviewed 5th Sep 2025

83% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

56%

20%

11%

10%

Latest highest rating:

5

Would totally recommend Lloyds Bank Plc Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (761)

Modern bank

I like that Lloyds and the LBG in general are pretty on point when it comes to mobile/tech advancements, I've had experience using Lloyds, HSBC, the Post office, Natwest and Sainsburys, and Lloyds/Halifax are by far the best user experience I know of. Now they just need to look at Monzo and keep up with them! Reviewed on: 27th November 2019

Great account.

This has been great, as it works just fine. Reviewed on: 26th November 2019

Great

Always keep me updated when I'm nearing my overdraft and helps me keep on top of it Reviewed on: 24th November 2019

Helpful bank

Find the staff very helpful and polite have no issues at all with lloyds and all my dealings with them have been satisfactory Reviewed on: 23rd November 2019

fantastic

i find banking with Lloyds is great with flexible overdrafts Reviewed on: 23rd November 2019

Lloyds bank

Not a bad bank,good app which lets you check everything online,only had a couple of problems,had an unauthorised payment taken out of my account which I tried to stop but had to wait until it came out of my account ,now struggling to get it back and customer services aren't much help Reviewed on: 22nd November 2019

fab bank

been with them forever always helpful and polite Reviewed on: 22nd November 2019

good all rounder

does what is says on the tin Reviewed on: 22nd November 2019

Good solid bank

Lloyds Bank has been a good bank over the years I've used them, their banking app is easy to use and navigate. Could extend opening hours of branches however. Reviewed on: 22nd November 2019

Lazy

The local branch closed. There are few staff available at the closest branch. They pay next to nothing in interest on this and the savings account. And when I needed to pay in a cheque from the USA they charged a small fortune for a process that costs next to nothing. Reviewed on: 22nd November 2019

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