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Lloyds Bank: Classic Account reviews

4.04
Based on 794 reviews, last reviewed 20th Apr 2026
2200% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Lloyds is a great bank. Lloyds is a great bank. I have been with them for 10 years and have had no issues. Customer service is great and are always helpful both in store and ... Read more Reviewed on: 20th April 2026
Ella D's avatar
Ella D

Latest lowest rating:

1

App data leak is unforgivable Their recent problems with their app showing people other accounts is a very very bad piece of banking Reviewed on: 16th April 2026
Andreas K's avatar
Andreas K

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (794)

No issues

4
Like the app it's user friendly Reviewed on: 9th February 2020

Best bank

5
Always been an amazing bank, keeping.me up to date Reviewed on: 9th February 2020

Good Bank, Strong App

4
I switched to Lloyds very easily this year, I bank primarily online and in-app. My only complaint would be the in-app ad screens for Lloyds products before you can access the account details. It would also be nice if there was a functionality to share your bank details from within the app. Reviewed on: 9th February 2020

Straightforward & transparent

5
Our former bank closed all current accounts so we were forced to look for another bank. Both of our older children have an under 19s current account with Lloyds and they have had no issues. Opening the accounts was straightforward, online banking is straightforward and levels of security are very good. Reviewed on: 9th February 2020

Lloyds are the best

5
Lloyds are the best have always been there to help and will go out of there way for you Reviewed on: 9th February 2020

Amazing

5
Great bank, good communication through phone and post! Reviewed on: 8th February 2020

Very good

5
Lloyds is a very good bank as they are very helpful Reviewed on: 8th February 2020

Good bank

4
I like the bank. Have good online banking Reviewed on: 8th February 2020

Customer Service

5
Lloyds downgraded my 'packaged' account to a Classic account without any quibbling when asked, and refunded fees paid for the pacakaged account Reviewed on: 8th February 2020

Great Bank

5
Been with them for years, easy to transfer money quickly and great customer service. Reviewed on: 7th February 2020

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