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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.96 (797 reviews)

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3.96

Based on 797 reviews, last reviewed 31st May 2026

30% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Lifetime user of Lloyds. Lifetime user of Lloyds. They are a good bank - they explain credit products fully and all staff on hotlines and in branch that I’ve dealt with has be... Read more Reviewed on: 31st May 2026

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (797)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Can't fault it!

I've been with LLoyds Bank since I was a teenager and their Classic Account is exactly what you expect from modern banking. Staff in branch are helpful. Online banking and the banking app are both very easy to use. An all round reliable service. Reviewed on: 3rd May 2020

top customer service

always get good customer service and great help and advice! Reviewed on: 27th April 2020

Reliable and easy

I've been with Lloyds for around 25 years and have always found it an easy, helpful bank to deal with. The online services are great and when I've spoken to advisors, they have always been friendly and clear. Reviewed on: 27th April 2020

No issues

Like the app it's user friendly Reviewed on: 9th February 2020

Best bank

Always been an amazing bank, keeping.me up to date Reviewed on: 9th February 2020

Good Bank, Strong App

I switched to Lloyds very easily this year, I bank primarily online and in-app. My only complaint would be the in-app ad screens for Lloyds products before you can access the account details. It would also be nice if there was a functionality to share your bank details from within the app. Reviewed on: 9th February 2020

Straightforward & transparent

Our former bank closed all current accounts so we were forced to look for another bank. Both of our older children have an under 19s current account with Lloyds and they have had no issues. Opening the accounts was straightforward, online banking is straightforward and levels of security are very good. Reviewed on: 9th February 2020

Lloyds are the best

Lloyds are the best have always been there to help and will go out of there way for you Reviewed on: 9th February 2020

Amazing

Great bank, good communication through phone and post! Reviewed on: 8th February 2020

Very good

Lloyds is a very good bank as they are very helpful Reviewed on: 8th February 2020

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