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Loughborough Building Society: Savings reviews

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4.95
Based on 292 reviews, last reviewed 28th Apr 2025
38% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

I would like to thank Christine and Katie for their... I would like to thank Christine and Katie for their patience and help dealing with mu POA etc. I shall be visiting again to do further business with y... Read more Reviewed on: 28th April 2025
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Latest lowest rating:

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This product has not received a review of either 1 or 2 stars.
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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (292)

Samantha - very helpful and made my whole process of...

5
Samantha - very helpful and made my whole process of setting up the bond efficiently. Well done for your hard work. Reviewed on: 25th October 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 28th October 2024
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Loughborough Building Society

Booking an appointment to see Simon again - really h...

5
Booking an appointment to see Simon again - really helpful- nice to have f2f option Reviewed on: 24th October 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 25th October 2024
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Loughborough Building Society

Emma was Polite, understanding and knowledgeable

5
Emma was Polite, understanding and knowledgeable Reviewed on: 23rd October 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 23rd October 2024
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Loughborough Building Society

Samantha Wicks dealt with my enquiry to open cash IS...

5
Samantha Wicks dealt with my enquiry to open cash ISA by phone and set up paper work for arrival in branch the next day. Very good and efficient. Reviewed on: 22nd October 2024
Reply from Loughborough Building Society Thank you for sharing your feedback with us, it is much appreciated. Response date: 22nd October 2024
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Loughborough Building Society

I found Anni very friendly and helpful.

5
I found Anni very friendly and helpful. Reviewed on: 22nd October 2024
Reply from Loughborough Building Society Thank you for sharing your feedback with us, it is much appreciated. Response date: 22nd October 2024
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Loughborough Building Society

In branch service review

5
I would be better if you could show the details of cash ISA term and rate of interest on the passbook. Reviewed on: 21st October 2024
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Verified member

Friendly efficient personal service, being able to t...

5
Friendly efficient personal service, being able to talk to someone on the phone Reviewed on: 18th October 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 21st October 2024
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Loughborough Building Society

It was nice to deal with a Society who treat you as...

5
It was nice to deal with a Society who treat you as a person rather than a computer number. Larger companies could perhaps improve their performance if they adopted your approach to customers. Simon Taylor's help was outstanding . Reviewed on: 18th October 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 21st October 2024
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Loughborough Building Society

Warm,welcoming,made to feel at ease.

5
Warm,welcoming,made to feel at ease. Simon was extremely helpful Reviewed on: 18th October 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 21st October 2024
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Loughborough Building Society

Better to be able to open everything online and have...

4
Better to be able to open everything online and have a banking app Reviewed on: 17th October 2024
Reply from Loughborough Building Society Thank you for your feedback, it’s much appreciated and will be used to guide our development in the future. Response date: 18th October 2024
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Loughborough Building Society

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