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Loughborough Building Society: Savings reviews

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4.95
Based on 295 reviews, last reviewed 6th May 2025
54% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Jackie was friendly Jackie was friendly. Helpful staff Reviewed on: 6th May 2025
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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (295)

It was nice to deal with a Society who treat you as...

5
It was nice to deal with a Society who treat you as a person rather than a computer number. Larger companies could perhaps improve their performance if they adopted your approach to customers. Simon Taylor's help was outstanding . Reviewed on: 18th October 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 21st October 2024
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Loughborough Building Society

Warm,welcoming,made to feel at ease.

5
Warm,welcoming,made to feel at ease. Simon was extremely helpful Reviewed on: 18th October 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 21st October 2024
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Loughborough Building Society

Better to be able to open everything online and have...

4
Better to be able to open everything online and have a banking app Reviewed on: 17th October 2024
Reply from Loughborough Building Society Thank you for your feedback, it’s much appreciated and will be used to guide our development in the future. Response date: 18th October 2024
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Loughborough Building Society

Personal service by a lovely lady.

5
Personal service by a lovely lady. Reviewed on: 17th October 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 18th October 2024
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Loughborough Building Society

Friendly and experianced staff, nothing is too much...

5
Friendly and experianced staff, nothing is too much trouble (only me!) Reviewed on: 17th October 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 18th October 2024
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Loughborough Building Society

In branch service review

4
I like being able to get through quickly and directly to staff to discuss needs (no call centre). I would like to be able to access online, preferably with an app. Reviewed on: 16th October 2024
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Great service, friendly staff and walked away with m...

5
Great service, friendly staff and walked away with my passbook on the day, Reviewed on: 15th October 2024
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 16th October 2024
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Loughborough Building Society

Visited the Anstey branch for the first, I was lovel...

5
Visited the Anstey branch for the first, I was lovely to see friendly faces and to talk to someone Reviewed on: 15th October 2024
Reply from Loughborough Building Society Thank you for sharing your feedback with us, it is much appreciated. Response date: 16th October 2024
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Loughborough Building Society

In branch service review

5
Smart accounts, efficient staff, all hunky dory. Reviewed on: 15th October 2024
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Verified member

In branch service review

5
Competitive products and easy to get through to on the phone. I really like the passbooks and the fact you still do postal accounts. Reviewed on: 14th October 2024
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