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Loughborough Building Society: Savings reviews

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4.86
Based on 497 reviews, last reviewed 11th Aug 2026
37% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
1 star
See only 1 star reviews
0%

Latest highest rating:

5

Made an appointment to open a cash ISA. Made an appointment to open a cash ISA. Found Karen at the Derby branch to be very helpful and friendly Reviewed on: 11th August 2026
Verified source

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

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Loughborough Building Society Savings reviews (498)

Yasmin provided us with an excellent customer service.

5
Yasmin provided us with an excellent customer service. She was able to open both new accounts straight away. Reviewed on: 8th August 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 11th August 2025
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Loughborough Building Society

Yasmin was really helpful and informative

5
Yasmin was really helpful and informative Reviewed on: 8th August 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 11th August 2025
Loughborough Building Society Logo
Loughborough Building Society

Karen was brilliant , easy to chat with, explained...

5
Karen was brilliant , easy to chat with, explained everything easy and clear to understand Reviewed on: 8th August 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 11th August 2025
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Loughborough Building Society

In branch service review

5
Opened a savings accounts, phoned for detailed and application form. Returned form by post. Reviewed on: 5th August 2025

In branch service review

5
Very easy to deal with on phone. My PoA status is handled well. Reviewed on: 5th August 2025

In branch service review

5
I Spoke to Julie twice on the phone. Each time she clearly explained the available accounts and then made a great effort to ensure that the correct infomration and application fomrs were sent out to me in that day's post. Excellent service. Reviewed on: 5th August 2025

In branch service review

4
Returning my passbook days before the ISA matures was a tad wasteful!! I enclose for you to update. Could it have been re-used for the New ISA accounts?. Reviewed on: 5th August 2025

Modern Products, Old School Service !!!

5
Everything works very well and on Traditional Lines. Reminds me very much of how "Things used to be" It's always a pleasure dealing with everyone at The Loughborough. Reviewed on: 4th August 2025
Roger Dean's avatar
Roger Dean
Reply from Loughborough Building Society Thanks for sharing your experience with us Roger, so glad that we could help! Response date: 5th August 2025
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Loughborough Building Society

Really quick response to my application I was able t...

5
Really quick response to my application I was able to easily send via email. Reviewed on: 30th July 2025
J P's avatar
J P
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 31st July 2025
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Loughborough Building Society

Very quick response from Millie when opening JISA's .

5
Very quick response from Millie when opening JISA's . Very straightforward process . Reviewed on: 28th July 2025
Stephen H's avatar
Stephen H
Reply from Loughborough Building Society Thanks for sharing your experience with us Stephen, so glad that we could help! Response date: 29th July 2025
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Loughborough Building Society

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