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Loughborough Building Society: Savings reviews

Name: Savings
Rating: 4.95 (280 reviews)

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4.95

Based on 280 reviews, last reviewed 11th Apr 2025

27% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

3 star

2 star

1 star

Latest highest rating:

5

Sam in Derby gave very good service. Sam in Derby gave very good service. Reviewed on: 11th April 2025

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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

Loughborough Building Society Savings reviews (280)

Review of the Loughborough Building Society, Savings:

Excellent customer service at Southwell Branch

I joined LBS just over 3 months ago as the interest rate offered on a fixed rate bond was attractive. I joined at the Southwell Branch as I had some confusion about the online information. The service I received was excellent and I think I obtained information in that conversation than I would not have through the online process. A month or so later I telephoned the branch for some further information and again the help/advice I received was excellent. Reviewed on: 16th April 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us Paul, so glad that we could help! Response date: 16th April 2024

Support with an ISA transfer from Julia

Support with an ISA transfer from Julia Reviewed on: 3rd April 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 4th April 2025

Wonderful customer service

Went into the Anstey branch to register P.O.A and had fantastic service from someone called Ben he made the process easy and even made me laugh Reviewed on: 3rd April 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 4th April 2025

Emma was very helpful

Emma was very helpful and professional listened to what we needed and made to feel comfortable and reassured. Reviewed on: 3rd April 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 4th April 2025

Helpful staff

I like the fact that there is a local branch with friendly helpful staff always available for information face to face also like having a passbook Reviewed on: 1st April 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 2nd April 2025

The two savings products suit my needs at present.

The two savings products suit my needs at present. To improve online application process Reviewed on: 31st March 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st April 2025

Helpful friendly staff

Helpful friendly staff, local branch very convenient. Competitive interest rates Reviewed on: 31st March 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st April 2025

The staff are excellent

The staff are excellent, very friendly, helpful and knowledgeable I also like the fact you still use passbook, not cards Reviewed on: 31st March 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st April 2025

Excellent, attentive service from Simon Taylor

Excellent, attentive service from Simon Taylor Reviewed on: 28th March 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st April 2025

Very friendly

The staff are always very friendly, polite, professional and efficient Reviewed on: 24th March 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 24th March 2025

No improvements needed

No improvements needed friendly, knowledgeable staff. Proffesional, caring and understandable thankyou Jackie Reviewed on: 24th March 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 24th March 2025

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Loughborough Building Society: Savings reviews

27% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

N/A

About this product

Loughborough Building Society Savings reviews (280)

Excellent customer service at Southwell Branch

Support with an ISA transfer from Julia

Wonderful customer service

Emma was very helpful

Helpful staff

The two savings products suit my needs at present.

Helpful friendly staff

The staff are excellent

Excellent, attentive service from Simon Taylor

Very friendly

No improvements needed

Do you have a different Loughborough Building Society product?

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