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Loughborough Building Society: Savings reviews

4.94
Based on 267 reviews, last reviewed 1st Apr 2025
2% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
3 star
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2 star
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Latest highest rating:

5

Helpful staff I like the fact that there is a local branch with friendly helpful staff always available for information face to face also like having a passbook Reviewed on: 1st April 2025
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Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

Loughborough Building Society Savings reviews (270)

Review of the Loughborough Building Society, Savings:

In branch service review

4
Friendly and responsive staff. A courtesy email saying funds had been received would have been reassuring. I had to chase for written information of this. Reviewed on: 4th October 2024

Support with an ISA transfer from Julia

5
Support with an ISA transfer from Julia Reviewed on: 3rd April 2025

Wonderful customer service

5
Went into the Anstey branch to register P.O.A and had fantastic service from someone called Ben he made the process easy and even made me laugh Reviewed on: 3rd April 2025

Emma was very helpful

5
Emma was very helpful and professional listened to what we needed and made to feel comfortable and reassured. Reviewed on: 3rd April 2025

Helpful staff

5
I like the fact that there is a local branch with friendly helpful staff always available for information face to face also like having a passbook Reviewed on: 1st April 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 2nd April 2025
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Loughborough Building Society

The two savings products suit my needs at present.

5
The two savings products suit my needs at present. To improve online application process Reviewed on: 31st March 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st April 2025
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Loughborough Building Society

Helpful friendly staff

5
Helpful friendly staff, local branch very convenient. Competitive interest rates Reviewed on: 31st March 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st April 2025
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Loughborough Building Society

The staff are excellent

5
The staff are excellent, very friendly, helpful and knowledgeable I also like the fact you still use passbook, not cards Reviewed on: 31st March 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st April 2025
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Loughborough Building Society

Excellent, attentive service from Simon Taylor

5
Excellent, attentive service from Simon Taylor Reviewed on: 28th March 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st April 2025
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Loughborough Building Society

Very friendly

5
The staff are always very friendly, polite, professional and efficient Reviewed on: 24th March 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 24th March 2025
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Loughborough Building Society

No improvements needed

5
No improvements needed friendly, knowledgeable staff. Proffesional, caring and understandable thankyou Jackie Reviewed on: 24th March 2025
Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 24th March 2025
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Loughborough Building Society

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