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LV (Liverpool Victoria): Car Insurance reviews

Name: Car Insurance
Rating: 4.21 (315 reviews)

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4.12

Based on 315 reviews, last reviewed 29th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

68%

14%

Latest highest rating:

5

Quick and easy to arrange and very competitive price Quick and easy to arrange and very competitive price Reviewed on: 15th October 2024

Latest lowest rating:

1

I recommend people to not join lv car insurance. I recommend people to not join lv car insurance. especially engines are really nasty people,basically this car insurance nothing just a scamming peopl... Read more Reviewed on: 29th January 2025

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About this product

LV= are the chosen car insurer for over one million UK drivers.

LV= offer a range of cover options from third party only through to fully comprehensive. They also have policies for electric cars and multi-car cover.

LV= car insurance reviews help you find out what it’s like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

LV (Liverpool Victoria) Car Insurance reviews (315)

Review of the LV (Liverpool Victoria), Car Insurance:

Huge mistake of age.com 2024 switch of Underwriter.

I was with age.com for many years and very satisfied with their ageous underwriter. In 2024 with great fanfare age.com announced it was switching to LV, whose road /home assistance was with Brittania. After 50 years with the AA I reluctantly swopped as the LV cover was cheaper. This year, LV has quoted a renewal sum of £794.19 against last year’s quote of £489.45! They state ‘Your LV Car Insurance won’t renew unless you contact us.’ How many age.com members can afford that increase? I’m livid at having ceased my gold membership with the AA and am sure I’m not alone feeling cast aside. Reviewed on: 19th January 2025

Insurance company that puts u first

Outstanding customer service always puts you first and company second and great value for your money may not be the cheapest on the market but as the old saying goes u get what u pay for Reviewed on: 3rd September 2020

Simply The Best

A company which really cares about providing first class customer service through highly trained staff. Reviewed on: 3rd September 2020

Great insurer for car, home, dog and life!

We have used LV for our car insurance for many years & regularly recruited friends to change to LV. We also have a life insurance policy and home contents insurance as we live in an independent living facility. Our recently rehomed Polish labrador is also insured with LV’s Pet Insurance Policy. We have no cause to change as premiums remain competitive. Reviewed on: 3rd September 2020

Excellent customer service

I had to make a major claim on both house and motor insurance at the same time due to a break-in and theft of possessions and car keys. LV were fantastic and really helped us in a pretty stressful time. I would definitely recommend to friends and family. Reviewed on: 3rd September 2020

My Experience

Cheapest quote and further renewal prices and following an accident, that was not my fault, everything was explained very clearly and dealt with professionally and quickly. Reviewed on: 3rd September 2020

Competitive pricing, English Support staff, quick response times and very helpful

Great experience all round. Will be my first choice every time here on in. Reviewed on: 6th August 2020

CAR INSURANCE

EXCELLENT VALUE FOR MONEY AND HIGH END INSURANCE Reviewed on: 2nd August 2020

Good customer service

Been with LV for at least 6 yeats now as they always come up with best price and all round value and best policy. Customer service is very good and website eady to use. Reviewed on: 27th July 2020

A really pleasant experience

Quite simply the best insurers Iv'e ever had Reviewed on: 22nd July 2020

Excellent service

Excellent service, with no problems. Also, the cost is definitely competitive, compared to others. Half the cost of Admiral. Reviewed on: 17th July 2020

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