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LV (Liverpool Victoria): Car insurance reviews

Name: Car insurance
Rating: 4.2 (316 reviews)

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4.06

Based on 316 reviews, last reviewed 27th May 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

68%

14%

Latest highest rating:

5

Quick and easy to arrange and very competitive price Quick and easy to arrange and very competitive price Reviewed on: 15th October 2024

Latest lowest rating:

1

Rubbish insurer Had a quote which lasted 3 weeks then got new one and was refused cover- wrong criteria,??? Rubbish Reviewed on: 27th May 2025

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About this product

LV= are the chosen car insurer for over one million UK drivers.

LV= offer a range of cover options from third party only through to fully comprehensive. They also have policies for electric cars and multi-car cover.

LV= car insurance reviews help you find out what it’s like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

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LV (Liverpool Victoria) Car insurance reviews (316)

A really pleasant experience

Quite simply the best insurers Iv'e ever had Reviewed on: 22nd July 2020

Excellent service

Excellent service, with no problems. Also, the cost is definitely competitive, compared to others. Half the cost of Admiral. Reviewed on: 17th July 2020

Quick, professional, friendly and knowledgeable.

I had a completely non fault claim and LV were very quick to sort my claim out with minimal fuss to me. Excess waived on first phone call, car collected within an hour, settlement discussed 2 days later. Whats not to like? Reviewed on: 17th July 2020

Excellent insurance company

I have found LV a very efficient and effective insurance company, they have been extremely responsive to any queries. I have a house and car insured with them. Reviewed on: 16th July 2020

Excellent

Good service from the team at Westborne , very helpful thankyou Reviewed on: 16th July 2020

Excellent customer focused experience from UK based call centres all at a competitive price which sets LV apart from the competition

We have household pet and life cover with LV with unparalleled service why would we go anywhere else Reviewed on: 16th July 2020

Good value

Great customer care and really put the customer first. Saved a but by going to a multi car policy Reviewed on: 16th July 2020

Would recommend

Have been a customer for a few years and they have always been easy to reach when needed and helpful. Quotes are often cheaper than competitors. Have just discovered their covid hardship fund which I think shows they are a caring company Reviewed on: 16th July 2020

Excellent insurance

iv been with LV insurance a few years now.. and I have always found there customer service brilliant, they are very helpful and quick at making any changes om your policy when asked, so far i have found LV one of the cheapest insurance companys out their compared to others on the market. I like the way they email your insurance documents over to you its qucik easy and convenient. These are the best in the market for insurance policys. Reviewed on: 16th July 2020

No fuss.

Good price, good phone service, no fuss. Reviewed on: 14th July 2020

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