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Steve Hill

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Review of the LV (Liverpool Victoria), Car insurance:

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Still waiting

Following an accident that wasn’t my fault Liverpool Victoria had my car assessed by one of there recommended repairer’s..5 weeks later nothing had happened. The garage hadn’t even ordered parts.I complained and was sent to a second repair garage 12 miles from my home who could not start work on my car for another3 weeks. They picked up the car and have had it for 4 weeks and it’s still not repaired. From reporting the accident to Liverpool Victoria to the present it’s been 12 weeks of being messed about and my car is still being repaired in a garage 12 miles from my home. I will never use Liverpool Victoria again for any insurance cover and would never recommend them to anyone. Reviewed on: 5th November 2022

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