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LV (Liverpool Victoria): Car Insurance reviews

Name: Car Insurance
Rating: 4.22 (313 reviews)

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4.14

Based on 313 reviews, last reviewed 15th Oct 2024

70% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

68%

14%

Latest highest rating:

5

Quick and easy to arrange and very competitive price Quick and easy to arrange and very competitive price Reviewed on: 15th October 2024

Latest lowest rating:

2

When it comes to renewal, they always quote us a hig... When it comes to renewal, they always quote us a higher amount. But when I go through comparing website, the same company gives a very much lower quot... Read more Reviewed on: 23rd August 2024

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About this product

LV= are the chosen car insurer for over one million UK drivers.

LV= offer a range of cover options from third party only through to fully comprehensive. They also have policies for electric cars and multi-car cover.

LV= car insurance reviews help you find out what it’s like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

LV (Liverpool Victoria) Car Insurance reviews (313)

Review of the LV (Liverpool Victoria), Car Insurance:

Price matched

Matched price on line, polite stafff, listened to what I had to say Reviewed on: 4th September 2024

Disappointed

LV were to advise me of claim made against me before considering paying as I was suspicious of the circumstances. They didn't and it was only subsequently I found out that that had paid out thousands without contacting me, and now that claim counts against me! Reviewed on: 24th August 2023

Fantastic car policy

Excellent insurance company, such friendly helpful staff, easy to navigate website, great prices and loyalty prices Reviewed on: 24th August 2023

Already recommended LV to my extended family

We have 3 cars as a family and LV have made it so simple to change cars. They were great when our son had an accident last year and the whole experience was smooth. Reviewed on: 24th August 2023

Competitive pricing, through Boundless

Easy to contact LV. Good discounts for joint products and for Boundless members. Reviewed on: 24th August 2023

Most reasonable price and best cover

In the age of quickly rising insurance costs, LV remains good value for money and often tops the list of best priced insurance, covering all my needs, when I perform a comparison. They are easy to deal with, make it simple to make policy changes and offer great extras. I would highly recommend them and salute them for resisting the urge to increase prices too much compared to others in this cost of living crisis. Reviewed on: 24th August 2023

As good as some, better than most

No-one wants to need insurance but with cars it's a requirement. LV= are, as the title says, as good as many. They are friendly in their communication but, more importantly, competitive in their pricing. So I have stuck with them for about 5 years. I've always 'compared' on renewal. But, honestly. I don't want to find out how good they are when processing a claim. Reviewed on: 24th August 2023

Quick and easy, car insurance at LV

I needed car insurance, as my renewal had increased by £250. I went on line and LV was the same price as I had paid the year before, no brainier, snapped it up; all done on line no fuss. Reviewed on: 24th August 2023

LV are simply excellent!

We've insured our cars with LV for many years. A few years ago I had a crash that resulted in the write-off of my beautiful Lexus LS430. It had been in immaculate condition and I felt it was worth far more than a similar model that had not been kept in such good condition. LV agreed to inspect the car and paid me pretty much exactly what I thought it was worth. No arguments or prevarication - They just paid up! In all of my dealings with LV their staff have been knowledgable, polite and friendly - And their prices remain very good value for money. What more could you ask? Reviewed on: 24th August 2023

Happy customer

I recently acquired another vehicle, and having an insurance policy with LV for the original car, it was natural to get a quote for the new vehicle. I was pleasantly surprised by the amount I needed to pay and also pleased that the insurance policies were being brought into line with the same renewal date. Overall I felt very satisfied with the experience! Reviewed on: 24th August 2023

Car Insurance LV

I've had my car insurance for my old Mercedes slk r171 for the first and very much the last time. I had an accident May 2023, and its still not been dealt with. No communication at all from them. I've been chasing but they seem intent on not getting my claim settled. I've complained to them direct by email and this has even been investigated! When I spoke to a so called manager who promised to call me back and never. Her comment was it takes LV at least 8 weeks to answer a complaint! I think that says it all! My advice would be choose anyone apart from LV Reviewed on: 24th August 2023

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