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LV (Liverpool Victoria): Car Insurance reviews

4.14
Based on 313 reviews, last reviewed 15th Oct 2024
42% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
68%
See only 4 star reviews
14%
See only 3 star reviews
3%
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1%
See only 1 star reviews
14%

Latest highest rating:

5

Quick and easy to arrange and very competitive price Quick and easy to arrange and very competitive price Reviewed on: 15th October 2024
Meadowboy1's avatar
Meadowboy1

Latest lowest rating:

2

When it comes to renewal, they always quote us a hig... When it comes to renewal, they always quote us a higher amount. But when I go through comparing website, the same company gives a very much lower quot... Read more Reviewed on: 23rd August 2024
Dhurga Ganesh's avatar
Dhurga Ganesh

About this product

LV= are the chosen car insurer for over one million UK drivers.

LV= offer a range of cover options from third party only through to fully comprehensive. They also have policies for electric cars and multi-car cover.

LV= car insurance reviews help you find out what it’s like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

LV (Liverpool Victoria) Car Insurance reviews (313)

Review of the LV (Liverpool Victoria), Car Insurance:

No Problems

4
Multi car policies. Often no cost to add family members for a couple of weeks. Good response to claims. Keen pricing. Reviewed on: 4th June 2018

Great price

5
Best price around for level of cover needed. Very helpful & polite staff . Reviewed on: 26th August 2023

Disappointed

1
LV were to advise me of claim made against me before considering paying as I was suspicious of the circumstances. They didn't and it was only subsequently I found out that that had paid out thousands without contacting me, and now that claim counts against me! Reviewed on: 24th August 2023

Fantastic car policy

5
Excellent insurance company, such friendly helpful staff, easy to navigate website, great prices and loyalty prices Reviewed on: 24th August 2023

Already recommended LV to my extended family

5
We have 3 cars as a family and LV have made it so simple to change cars. They were great when our son had an accident last year and the whole experience was smooth. Reviewed on: 24th August 2023

Competitive pricing, through Boundless

5
Easy to contact LV. Good discounts for joint products and for Boundless members. Reviewed on: 24th August 2023

Most reasonable price and best cover

5
In the age of quickly rising insurance costs, LV remains good value for money and often tops the list of best priced insurance, covering all my needs, when I perform a comparison. They are easy to deal with, make it simple to make policy changes and offer great extras. I would highly recommend them and salute them for resisting the urge to increase prices too much compared to others in this cost of living crisis. Reviewed on: 24th August 2023

As good as some, better than most

4
No-one wants to need insurance but with cars it's a requirement. LV= are, as the title says, as good as many. They are friendly in their communication but, more importantly, competitive in their pricing. So I have stuck with them for about 5 years. I've always 'compared' on renewal. But, honestly. I don't want to find out how good they are when processing a claim. Reviewed on: 24th August 2023

Quick and easy, car insurance at LV

5
I needed car insurance, as my renewal had increased by £250. I went on line and LV was the same price as I had paid the year before, no brainier, snapped it up; all done on line no fuss. Reviewed on: 24th August 2023

LV are simply excellent!

5
We've insured our cars with LV for many years. A few years ago I had a crash that resulted in the write-off of my beautiful Lexus LS430. It had been in immaculate condition and I felt it was worth far more than a similar model that had not been kept in such good condition. LV agreed to inspect the car and paid me pretty much exactly what I thought it was worth. No arguments or prevarication - They just paid up! In all of my dealings with LV their staff have been knowledgable, polite and friendly - And their prices remain very good value for money. What more could you ask? Reviewed on: 24th August 2023

Happy customer

5
I recently acquired another vehicle, and having an insurance policy with LV for the original car, it was natural to get a quote for the new vehicle. I was pleasantly surprised by the amount I needed to pay and also pleased that the insurance policies were being brought into line with the same renewal date. Overall I felt very satisfied with the experience! Reviewed on: 24th August 2023

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