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LV (Liverpool Victoria): Car Insurance reviews

Name: Car Insurance
Rating: 4.22 (314 reviews)

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4.15

Based on 314 reviews, last reviewed 19th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

68%

14%

Latest highest rating:

5

Quick and easy to arrange and very competitive price Quick and easy to arrange and very competitive price Reviewed on: 15th October 2024

Latest lowest rating:

2

Huge mistake of age.com 2024 switch of Underwriter. I was with age.com for many years and very satisfied with their ageous underwriter. In 2024 with great fanfare age.com announced it was switching to L... Read more Reviewed on: 19th January 2025

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About this product

LV= are the chosen car insurer for over one million UK drivers.

LV= offer a range of cover options from third party only through to fully comprehensive. They also have policies for electric cars and multi-car cover.

LV= car insurance reviews help you find out what it’s like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

LV (Liverpool Victoria) Car Insurance reviews (314)

Review of the LV (Liverpool Victoria), Car Insurance:

Huge mistake of age.com 2024 switch of Underwriter.

I was with age.com for many years and very satisfied with their ageous underwriter. In 2024 with great fanfare age.com announced it was switching to LV, whose road /home assistance was with Brittania. After 50 years with the AA I reluctantly swopped as the LV cover was cheaper. This year, LV has quoted a renewal sum of £794.19 against last year’s quote of £489.45! They state ‘Your LV Car Insurance won’t renew unless you contact us.’ How many age.com members can afford that increase? I’m livid at having ceased my gold membership with the AA and am sure I’m not alone feeling cast aside. Reviewed on: 19th January 2025

Quick and easy to arrange and very competitive price

Quick and easy to arrange and very competitive price Reviewed on: 15th October 2024

Excellent Service & Prices

Changes to my policy (car and named drivers) was simple to do and clear instructions helped make it even simpler. LV's prices are very competitive and when added to excellent customer service its a winning combination in my eyes. Thanks LV Reviewed on: 12th October 2024

Good product and easy administration

Good product and easy administration Reviewed on: 10th October 2024

Price matched

Matched price on line, polite stafff, listened to what I had to say Reviewed on: 4th September 2024

Its very easy to do and its due for renewal its send...

Its very easy to do and its due for renewal its sends a quote and if you are happy with it , you just leave it and they take the money out of your bank account on the renewal date Reviewed on: 4th September 2024

Exceptional service.

Having gone through a number of comparison sites and direct to other providers, LV were the only company to give an appropriate level of cover for a reasonable price. Reviewed on: 4th September 2024

Windscreen Cracked

While driving, stone hit my windscreen mirror and cracked it. I've contacted LV and they were quick to arrange for a replacement with a cost. No impact on premium. With little kids, having a car is must for wherever we go. A quick replacement helped us a lot. Reviewed on: 4th September 2024

Excellent service

Premiums a very reasonable cost. Used them for many years. Made no claims, but required advice and they were very helpful and easy to contact. Reviewed on: 4th September 2024

Great help in need for a good price

I selected a good value insurance through a search engine and ended up with LV. I was later in a bad accident, the helpdesk picked up promptly and explained steps. Then they arranged a pickup for my family and totalled car and helped me get home. A replacement car was waiting the morning after I got home. All perfect and just what I needed Reviewed on: 27th August 2024

Good human customer service, excellent value

Very easy to talk to, with not too much AI funnelling. I found that reaching out to them once i received my renewal quote was easy and they were happy to reward koyal customers. I found their terms and conditions very clear Reviewed on: 24th August 2024

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