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M&S Bank - Marks and Spencer: Credit Card reviews

Name: Credit Card
Rating: 3.05 (171 reviews)

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2.70

Based on 171 reviews, last reviewed 28th Nov 2024

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

36%

15%

38%

Latest highest rating:

5

Bonus for signing up They accepted me for a 20 month interest free credit card through snoop app. Also got a nice 20£ voucher for applying through snoop.The app is identic... Read more Reviewed on: 28th November 2024

Latest lowest rating:

2

Contacting them is near impossible! Contacting them is near impossible! Their sign in process is too complex. (HSBC based!) App and site are 'Olde-worlde'! Phone contact (eventually) is ... Read more Reviewed on: 20th November 2024

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About this product

The Marks and Spencer credit card reviews on Smart Money People are written by people like you. We’ve got over a hundred genuine reviews to help you to discover more about the pros and cons of the M&S credit card.

With so many credit cards available, it makes sense to shop around to get the one that suits you best. Start by thinking about what you want to use the credit card for, as well as whether you intend to pay what you owe every month, or spread repayments over a longer period of time.

Learning about other peoples’ experiences can also help you make the right choice. Find out more about the M&S Bank credit card by reading our trusted Smart Money People reviews, including what kind of features Marks and Spencers customers like most.

You can also write your own Marks and Spencer credit card reviews to share your experience. Why not include details of the application process, or how helpful customer support services were?

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M&S Bank - Marks and Spencer Credit Card reviews (171)

Review of the M&S Bank - Marks and Spencer, Credit Card:

Contacting them is near impossible!

Contacting them is near impossible! Their sign in process is too complex. (HSBC based!) App and site are 'Olde-worlde'! Phone contact (eventually) is with Manilla - charming people but no clue about how M&S cards work Reviewed on: 20th November 2024

Great credit card

I have been really happy with this credit card. Every quarter I receive vouchers for the points I have amassed, and also £5 vouchers extra to spend on anything occasionally. There are also mailings of extra point vouchers, and money off vouchers regularly. When I needed to contact the customer service they were excellent. Reviewed on: 28th March 2016

I enjoy using my card to get rewards

I love getting M and S vouchers every quarter for using my credit card - it makes me feel happy and valued Reviewed on: 18th February 2016

A rewarding credit card

Points are converted into M&S reward vouchers four times a year and posted to your door. Up to 55 days' interest free credit Reviewed on: 25th December 2015

Great

Their customer service is amazing. Once I accidentally bought the same item twice, so they called me and checked that I had meant to do this and I hadn't so they cancelled the order. Reviewed on: 24th December 2015

Excellent

They have brilliant customer service. Somebody somehow managed to get my credit card details and tried to buy lots of DVD's with them but M&S recognised that this was not normal for me and blocked it. Reviewed on: 24th December 2015

marks and spencer rewards

Really good customer service. I phoned them as a hotel had charged me twice for same night stay. Very quickly resolved. Only had to fill in one form and everything sorted out very quickly. Love getting the reward vouchers through with long expiry dates. Always saved up for christmas. Reviewed on: 24th December 2015

handy card

applied for this when they were offering a £20 gift card for taking out. Handy card with a good credit limit and gives cashback in marks vouchers Reviewed on: 24th December 2015

Always made to feel special, excellet customer service

I use my card regularly for most or both instore and other purchases. I am pleased with my rewards and use them for personal treats. Making payments towards your card in store at the till is a feature which I have embraced. Reviewed on: 5th November 2015

great

no problems at all with this card and you get points which convert to vouchers Reviewed on: 28th August 2015

DHandling quirries

What ever the query, staff are always courteous and polite to enable the problem to be solved. Reviewed on: 9th August 2015

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