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M&S Bank - Marks and Spencer: Credit Card reviews

2.67
Based on 170 reviews, last reviewed 20th Nov 2024
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
35%
See only 4 star reviews
15%
See only 3 star reviews
6%
See only 2 star reviews
5%
See only 1 star reviews
39%

Latest highest rating:

4

Very good product Very good product not the same as others. Reviewed on: 4th September 2024
Sharon K's avatar
Sharon K

Latest lowest rating:

2

Contacting them is near impossible! Contacting them is near impossible! Their sign in process is too complex. (HSBC based!) App and site are 'Olde-worlde'! Phone contact (eventually) is ... Read more Reviewed on: 20th November 2024
Martyn's avatar
Martyn

About this product

The Marks and Spencer credit card reviews on Smart Money People are written by people like you. We’ve got over a hundred genuine reviews to help you to discover more about the pros and cons of the M&S credit card.

With so many credit cards available, it makes sense to shop around to get the one that suits you best. Start by thinking about what you want to use the credit card for, as well as whether you intend to pay what you owe every month, or spread repayments over a longer period of time.

Learning about other peoples’ experiences can also help you make the right choice. Find out more about the M&S Bank credit card by reading our trusted Smart Money People reviews, including what kind of features Marks and Spencers customers like most.

You can also write your own Marks and Spencer credit card reviews to share your experience. Why not include details of the application process, or how helpful customer support services were?

Smart Money People is the UK’s largest financial services review site. Together, we can make financial services work better for everyone. Read or write an M&S credit card review below.

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M&S Bank - Marks and Spencer Credit Card reviews (170)

Good online services

4
I have so far enjoyed banking with M&S Reviewed on: 29th June 2017

Excellent product

4
M&s credit card is easy to use and you get points when you use it and vouchers to spend in store Reviewed on: 29th June 2017

Credit Card

5
Got a credit card with M&S, the offer was great 25 months free interest, also to add the customer service is excellent each time I rang. Reviewed on: 23rd June 2017

Clear bills

3
Good clear bills, easy to pay. Apr could be better. Reviewed on: 23rd June 2017

THE BEST BANK

5
EFFICIENT, HELPFUL AND ALWAYS THERE TO HELP Reviewed on: 11th June 2017

Best card

5
I have had this card for a few years now and picked it because it had a zero interest rate on purchases of 15 months which was really useful for purchases like a tv. Reviewed on: 11th June 2017

Solid service

4
Frequent 0% balance transfer options, competitive APR. Reviewed on: 31st May 2017

good product horrid website

2
The website and the portal to administer the credit card is lacking. There is no way to actually administer the account as all the features end up firing off a contact form. So changing the direct debit amount is pointlessly difficult. Reviewed on: 31st May 2017

Nice company you to deal with

5
Always very happy dealing with M@S Reviewed on: 30th May 2017

Helpful and friendly customer service, issues with sign up vouchers

4
I have been very impressed with the M&S credit card which I applied for due to the excellent 18 month 0% interest for purchases and balance transfers. The initial application was swift and easy, however the £30 voucher sign up incentive took over 3 months to arrive. I recently changed my payment to direct debit and this was arranged quickly and easily over the phone by the friendly and helpful customer service helpline. Reviewed on: 13th May 2017

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