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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.54 (289 reviews)

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4.61

Based on 289 reviews, last reviewed 3rd Feb 2025

22% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

5

Speaking to a real person I love that when I call the Mansfield I get to speak with an actual person and not a call centre. Everything is easily done and explained and the comp... Read more Reviewed on: 3rd February 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (289)

Review of the Mansfield Building Society, Mortgages:

No App, cant get through!

No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield based on their range of products, but they withdrew a number of products so I have taken my money elsewhere. Reviewed on: 28th December 2024

Reply from Mansfield Building Society Thank you for your feedback, we're really sorry that we have not met your expectations with regards the ability to make contact with the Society and the withdrawal of products from our portfolio. Please contact us on 01623 676340 or email [email protected] and we would be happy to look into this for you. Response date: 2nd January 2025

Great experience arranging a mortgage, quick efficie...

Great experience arranging a mortgage, quick efficient and friendly service Reviewed on: 24th November 2024

Shared ownership available

It was one of the few places offering shared ownership at the time of getting my mortgage so was the best option. The down side is that you are not able to check balances etc online. Reviewed on: 21st November 2024

I was put in touch with Mansfield via a broker.

I was put in touch with Mansfield via a broker. They have been very flexible and great with the process which has seemed incredibly easy. Reviewed on: 18th November 2024

Positive feedback

Good communication, easily accessible, helpful support Reviewed on: 15th November 2024

Superb customer service and great product quality

Superb customer service and great product quality Reviewed on: 11th November 2024

Mansfield have been amazing!

Mansfield have been amazing, I haven’t had the best solicitors so had to do a lot of chasing myself. Every time I have had to call Mansfield everybody I have spoken to has been really understand and really helpful too! Reviewed on: 7th November 2024

You really dug us out of a hole.

You really dug us out of a hole. We lost our mortgage free house in the aftermath of the financial crash of 2010 and you allowed me a mortgage that took me to 86 years old. No one else would. The death of my mother, aged 101, allowed me to be mortgage free once more! Reviewed on: 7th November 2024

Really easy to deal with and good to be able to spea...

Really easy to deal with and good to be able to speak to an actual person straight away, I would recommend Mansfield to any of my friends and family Reviewed on: 30th October 2024

Staff at Mansfield were responsive, helpful and know...

Staff at Mansfield were responsive, helpful and knowledgeable. As our situation was complex, it did take time, but we were kept updated. Reviewed on: 30th October 2024

Everything went smoothly

Everything went smoothly in the process, apart from a small mistake which was quickly rectified Reviewed on: 18th October 2024

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