Write a review

Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.55 (312 reviews)

View other Mansfield Building Society products

4.62

Based on 312 reviews, last reviewed 3rd Apr 2025

16% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

4

Great customer Service...rates could be better The customer service is first class and very responsive. The rates are high in comparison with other companies. Reviewed on: 3rd April 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

Read all reviews See your review

About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (312)

Review of the Mansfield Building Society, Mortgages:

Interest rates uncompetitive

Interest rates are very uncompetitive as that’s a big reason for redeeming our mortgage soon Reviewed on: 31st March 2025

Great customer Service...rates could be better

The customer service is first class and very responsive. The rates are high in comparison with other companies. Reviewed on: 3rd April 2025

Always been very helpful throughout the term of my m...

Always been very helpful throughout the term of my mortgage contract with them. With mortgage breaks in Covid, phone calls and in person contact any of the team are always happy to help and sort any problem that you may have. Reviewed on: 31st March 2025

Their communication is prompt, easy to understand an...

Their communication is prompt, easy to understand and very helpful. Reviewed on: 31st March 2025

Always easy to access telephone service no AI or stu...

Always easy to access telephone service no AI or stupid chat bots Reviewed on: 31st March 2025

Really great service throughout

Really great service through the application phase and then closing. Exceptionally helpful and friendly customer service throughout, no questions were ever too obvious or too small to have an answer. I’d often submit an email question and then be called back to give me a really detailed, explanatory answer. Would have liked to have had an online account to be able to keep an eye on things, but customer service always answered any queries we had anyway. Reviewed on: 26th March 2025

Always had a great experience when needed to speak t...

Always had a great experience when needed to speak to somebody Reviewed on: 24th March 2025

Good company to work with.

Always pleasant and responsive staff. Competitive rates and hassle free. I have been a mortgage holder since 2019 with them Reviewed on: 23rd March 2025

Changed to require a revaluation when it was a remor...

Changed to require a revaluation when it was a remortgage, very delayed, stuck on an interim rate for longer than required, eventually after I contacted directly we seemed to speed it up Reviewed on: 6th March 2025

Great service

Great service, no issues. Good communication Reviewed on: 5th March 2025

Overall good customer service, unfortunately, the ra...

Overall good customer service, unfortunately, the rate offered at renewal was way to high compared to the one i moved too Reviewed on: 4th March 2025

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Castle Trust Bank 5.00 from 1 reviews
Mortgages
from The Mortgage Lender 4.43 from 3 reviews
Tracker Rate Mortgage
from Nationwide 4.69 from 33 reviews

There's still more to see!

Mansfield Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub