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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.48
Based on 836 reviews, last reviewed 26th Feb 2025
44% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
18%
See only 3 star reviews
6%
See only 2 star reviews
3%
See only 1 star reviews
3%

Latest highest rating:

5

Great customer service Staff are always welcoming and helpful. I like the old school approach of going to the branch and having pass books. Reviewed on: 26th February 2025
sue a's avatar
sue a

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025
Malcolm Chester's avatar
Malcolm Chester
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (836)

Review of the Mansfield Building Society, Savings:

Great customer service

5
Staff are always welcoming and helpful. I like the old school approach of going to the branch and having pass books. Reviewed on: 26th February 2025
sue a's avatar
sue a

In branch service review

5
Longer opening hours, like the cup of tea and Abbie was very friendly. Reviewed on: 10th February 2025

In branch service review

5
Easy to contact by telephone and no long queue. Reviewed on: 10th February 2025

In branch service review

5
Very friendly, knowledgeable and efficient staff. Reviewed on: 10th February 2025

In branch service review

5
Friendly, helpful staff. Pleasant bright branch. Reviewed on: 10th February 2025

In branch service review

5
Personal service, community based, local branches, know their customers . Also very clear and easy to communicate with - excellent for customers with ADHD and for autism. Reviewed on: 6th February 2025

Found your on line staff very patient and helpful as...

5
Found your on line staff very patient and helpful as I live a long way from Mansfield Reviewed on: 4th February 2025
Jean M's avatar
Jean M

Renewing regular saver

5
I was closing a regular saver as the rate drops after a year. I then opened a new one. A little annoying having to do this by post, but the interest rates are good. Reviewed on: 4th February 2025
Clare R's avatar
Clare R

Good interest for a regular savings account.

4
Good interest for a regular savings account. Pity there is no online only option rather than passbook. Reviewed on: 4th February 2025
Alan's avatar
Alan

Changing accounts - a good service

5
Overall the experience was good, the staff were helpful. Slightly more detailed instructions could have made the experience better. Reviewed on: 1st February 2025
Andrew M's avatar
Andrew M

Call Centre experience was very good.

5
Call Centre experience was very good. Knowledgeable representatives who solved my account query quickly Reviewed on: 29th January 2025
Simon Y's avatar
Simon Y

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