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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.51 (826 reviews)

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4.47

Based on 826 reviews, last reviewed 12th Feb 2025

56% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

70%

18%

Latest highest rating:

5

It was very easy to open the accounts. It was very easy to open the accounts from maturing funds within the societies. Staff were very helpful and efficient in carrying out the necessary pa... Read more Reviewed on: 12th February 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (826)

Review of the Mansfield Building Society, Savings:

savings experience

i have been satisfied with my savings experience with the mansfield. i have been with them for many years Reviewed on: 23rd January 2025

I would never hesitate to bank with the Mansfield. It's a great local business.

I'm a big believer in supporting local businesses, especially when they offer such great interest rates! I also love the fact that I can pop in whenever I need to. Reviewed on: 18th November 2023

helpful

Staff couldn't be more accommodating and helpful. Reviewed on: 17th November 2023

Room for improvement

I applied for the fixed rate interest account online a few months ago but the online interface wasn't great. Not much information given about my application. When I received my confirmation letter through post, it was only one piece of paper with a few lines on it. No attachment or any further instructions on how to put money into my account. Found it unprofessional and not safe to put my money in. Went for another bank in the end Reviewed on: 17th November 2023

Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t lived up to your expectations this time. We would like the opportunity to understand a little bit more about your comments and to discuss the issues raised directly with you. Please contact us on 01623 676363 and ask for the Online Savings Customer Service Manager or email us at [email protected] Response date: 29th November 2023

Excellent Service

I transferred an ISA. It was very easy to do and opened very quickly. Reviewed on: 17th November 2023

Great experience and smooth transaction

My postal account opening of my ISA and subsequent transfer into this new account was very easy, including a very easy and straightforward website for me to navigate and to download my forms to speed up the process and to save waiting upon the mailing service to deliver my application pack. I find Mansfield BS many times better than the big banks including the competitive rates of interest on offer. Reviewed on: 17th November 2023

easy

It was simple to open the Account. Very helpfull staff Reviewed on: 17th November 2023

Straight forward and easy to deal with

As above staff were found to be polite and knew what they were doing Reviewed on: 17th November 2023

very satisfied

pleasant knowledgeable obliging staff Reviewed on: 17th November 2023

Friendly and Personal Service

Needed to open Savings Accounts, and the other banks and So Called Building Societies, were not really bothered, just handing out a leaflet and telling you to apply online. The Staff behind the counter at the Mansfield Building Society took time to listen and advise Reviewed on: 17th November 2023

Easy

We made an appointment. We're seen promptly and courteously. It was great not to feel processed. Reviewed on: 17th November 2023

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