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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.51 (827 reviews)

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4.47

Based on 827 reviews, last reviewed 12th Feb 2025

49% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

70%

18%

Latest highest rating:

5

It was very easy to open the accounts. It was very easy to open the accounts from maturing funds within the societies. Staff were very helpful and efficient in carrying out the necessary pa... Read more Reviewed on: 12th February 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (827)

Review of the Mansfield Building Society, Savings:

The negative is withdrawals being by cheques

The negative is withdrawals being by cheques Reviewed on: 17th December 2024

Helpful and prompt advice

I contacted the Society on two occasions by telephone and also by email to clarify some points. I received a prompt response on each occasion in a friendly manner and was supplied with all the information I required. Thank you. Reviewed on: 15th November 2024

Good but a bit slow at getting back to me,

Good but a bit slow at getting back to me, Reviewed on: 15th November 2024

10 days ago I posted my cash isa passbook to Mansfie...

10 days ago I posted my cash isa passbook to Mansfield Building Society head office to be updated. - I am still waiting for it to be returned to me. Reviewed on: 15th November 2024

Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t met your expectations on this occasion. We are experiencing high demand at the moment and this is leading to our customer service levels not being at the standards that customers should expect. We are following up on all applications and requests, so please bear with us and thank you for your patience. In the meantime if you would like us to look into this further, please contact us on 01623 676350 or email us at [email protected] and we will be happy to investigate this for you. Response date: 27th November 2024

Been a member for 60 years and always had good exper...

Been a member for 60 years and always had good experience ,with savings and mortgage.Excellent helpful staff with good access to branches. Reviewed on: 15th November 2024

ISA account

Opened am ISA account very straightforward & quick. Reviewed on: 15th November 2024

Helpful approach from staff

Helpful approach from staff, particularly Tony Harrison the Savings Business Development Manager Reviewed on: 6th November 2024

Good interest rates for savers

I think that the interest rate at Mansfield Building Society are very good for savers. Reviewed on: 5th November 2024

Opening New Account

Given good advice regarding savings accounts. Reviewed on: 5th November 2024

Good, but watch the Bonus end dates.

Closed a/c as rate reduced at end of 12m bonus but have another Mansfield Bonus savings account. Reviewed on: 5th November 2024

AVOID! This bank is totally set in the past.

This bank is totally set in the past. They mess about with little passbooks and still send cheques in the post. You will waste so much time with this bank and their antiquated processes and mindsets. Reviewed on: 5th November 2024

Reply from Mansfield Building Society Thank you for taking time to feedback to us. Our member’s opinions are very important to us. As a Mutual Building Society passbooks and cheques are an important part of our savings portfolio and many of our members enjoy this type of access. However we understand that some members want a quicker service and in these cases, they may benefit from our digital proposition. Please can you contact us on 01623 676 363 or email on [email protected] so we can discuss our online options with you. Response date: 6th November 2024

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