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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.51 (820 reviews)

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4.47

Based on 820 reviews, last reviewed 4th Feb 2025

55% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

70%

18%

Latest highest rating:

5

Found your on line staff very patient and helpful as... Found your on line staff very patient and helpful as I live a long way from Mansfield Reviewed on: 4th February 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (820)

Review of the Mansfield Building Society, Savings:

Very slow and old fashioned.

Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

Reply from Mansfield Building Society Thank you for taking the time to share your experience. We understand that savers increasingly want quicker processes and we’re working towards having improved digital platforms alongside traditional services. We understand the frustrations but please bear with us. Should you have any further concerns, please contact us on 01623 676350 or email us at [email protected] and we will be happy to investigate this further for you. Response date: 23rd January 2025

Excellent and friendly service at Chesterfield Branch.

Excellent and very friendly service at Chesterfield Branch- would definitely recommend to family and friends. Reviewed on: 9th October 2024

Easy to contact, feel like a valued customer

You can contact the building very easily, speak to a person who will sort out your issues. No hanging on the phone for half an hour before speaking to someone. Getting through to somebody who can deal with your issues in one call. It is so different to other financial institutions in the way they value their customers. Reviewed on: 8th October 2024

The process of opening new accounts was an easy tran...

The process of opening new accounts was an easy transaction Reviewed on: 7th October 2024

I needed a savings account to help to save for impro...

I needed a savings account to help to save for improvements to my house, I wasn't tied in and managed to get a job ticked off half way through my savings, it was good that I could withdraw without penalty.. Reviewed on: 7th October 2024

The experience was first class, and very Professional,

The experience was first class, and very Professional, Reviewed on: 7th October 2024

Old fashioned but nice

Dealing with MBS is like turning the clock back 30 years. Passbooks, filing cabinets, cheques. Can’t help thinking efficiencies could be made without harming the excellent customer service. Reviewed on: 7th October 2024

Postal service quite quick and efficient.

Postal service quite quick and efficient. Reviewed on: 1st October 2024

Very helpful and easy to open our new savings accoun...

Very helpful and easy to open our new savings accounts, The process was much simpler than anticipated. Reviewed on: 1st October 2024

The staff are always first class ,helpful and friendly.

The staff are always first class ,helpful and friendly.However for me it was time to move on to a facility where I can bank online at my leisure and move my money around without leaving the house.Also it has to be said better savings rates are out there. Reviewed on: 30th September 2024

Friendly, welcoming and straightforwward

Friendly, welcoming and straightforwward Reviewed on: 30th September 2024

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