Write a review

Metro Bank: Current Account reviews

Name: Current Account
Rating: 4.88 (10564 reviews)

View other Metro Bank products

4.87

Based on 10,564 reviews, last reviewed 1st Mar 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

No waiting for replacement debit card I lost my debit card. Popped into the bank and they issued a replacement straight away. Staff were very pleasant and efficient. Reviewed on: 1st March 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

Read all reviews See your review

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10564)

Review of the Metro Bank, Current Account:

Everything you need, nothing you don't need

After being a customer for a while I took my young son there to open his first account. Doesn't that say it all? Reviewed on: 3rd April 2023

Good bank

Easy internet banking and no pay for account Reviewed on: 4th April 2023

So Helpful!

I have always found Metro Bank staff to be down-to-earth, approachable and so very helpful, going above and beyond the call of duty on occasion. I really feel that it is a family friendly bank and not an impersonal giant, yet it still offers the security and products that are required in day-to-day life. Keep up the very good work! Reviewed on: 4th April 2023

Dan Frumkin The CEO is an amazing Human Being.

There are not enough superlatives to even start to tell you how amazing Every Single Solitary Incredible, Quirky, Funny, Empathic, Approachable, Understanding, Brilliant, Individual, Funny, Amazing, Flawed, Sad, Happy, Human, Wonderful, Different, Serious, Crazy, Irreverent Member of Staff in Every Branch in Every Country on the Face of This Planet are. Okay, well that's a few. They are all collectively and individually in my Heart for helping me escape Domestic Abuse. Every Person I have interacted with treated me with Dignity, Sympathy and Basic Decency and Humanity and for that I will never, ever forget a single solitary one of them. Whoever reads this do me ONE favour? Have a Good Day, A Better Tomorrow and a Most Excellent Future. Reviewed on: 4th April 2023

Great overall experience

Friendly and supportive staff and customer support team. Great breakdown of spendings and monthly statements. Easy to use banking app and great rates for overseas use Reviewed on: 4th April 2023

Wouldnt bank with anyone else !

Great customer service, very efficient and meet all of my banking needs Reviewed on: 4th April 2023

Quick and easy

Convenient opening times and never takes long to be seen. Reviewed on: 4th April 2023

From day one and 13 years later and still a happy customer

I joined Metro bank for the quick service when Metro Bank arrived to the UK and today it’s probably the only bank who has staff on the counters. Nothing has changed in the services over the years if anything they have more customers nothing they can’t handle. Reviewed on: 4th April 2023

The bank that puts customer needs first

Great to have a bank where you can drop in to a branch that is open at times and days for customer convenience. All problems were easily solved by the staff onsite. Moved from my previous bank making them now my primary bank. Reviewed on: 4th April 2023

Excellent banking service

Metro has made my banking experience much easier and faster. With their online and mobile banking services, I can easily manage my money and transfer funds with a few clicks. Plus, their customer service is always available to help with any questions or concerns. Reviewed on: 4th April 2023

Great service....even from overseas!

I spend most of my time overseas. If ever I've needed help (sometimes I have!) there has always been someone ready to help, just a telephone call away. Reviewed on: 4th April 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Reward Account
from NatWest 4.76 from 935 reviews
Platinum Current Account
from TSB 3.57 from 19 reviews
Citigold Current Account
from Citibank 4.74 from 8 reviews

There's still more to see!

Metro Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub