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Mettle: Business Banking reviews

3.82
Based on 77 reviews, last reviewed 16th Feb 2025
400% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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17%

Latest highest rating:

5

Mettle is free and so easy to use! Mettle is free and so easy to use! Reviewed on: 16th February 2025
Ben B's avatar
Ben B

Latest lowest rating:

1

Closing everyone’s account but not signed up to the... Closing everyone’s account but not signed up to the switching service, won’t give you a list of payees, complaints team don’t bother to read Reviewed on: 9th October 2024
Debbie c's avatar
Debbie c

About this product

Mettle offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle Business Banking reviews (77)

Review of the Mettle, Business Banking:

Chose Mettle as a sole trader

5
Chose Mettle as a sole trader because of easy online and app use. Getting to a bank branch is not possible or easy from where I live.i can deposit cash via my post office too. Reviewed on: 15th February 2024

So quick and easy to set up and app is amazing

5
after having Fails with cooperative, Tide, Lloyds and RBS finally a Bank (NAT West) that understands an SME requirements. The app is the best i have used so many useful features unlike ones in other Bank apps, at present totally free as well. Here is hoping they keep up the good work Reviewed on: 5th May 2020

No way to receive or make overseas payment s

1
After going through the sign up process Mettle informs me there is no way to make or receive payments from EU or overseas from their accounts and they have no plans to do so. No IBAN number which is standard on any business account. Very poor. Not a proper bank account. Reviewed on: 2nd February 2020

Super Fussy and Cheery Picking

1
Says it takes 24hrs, it doesn't takes longer, lots of questions as if they are the military police, in the same time I managed to open another business account much quicker so decided to cancel my application as I just had they feeling they were cherry picky who's worthy enough to be part of their 'Clique', would avoid this one. also not protected by FSA Reviewed on: 17th October 2019

Cherry picking ! lack of customer service, steer CLEAR......

1
We applied for a Mettle account online and through there App. Everything seemed easy and smooth. Then was told by message that verifying our details and account would be open within a couple of hours. All GOOD. NOT, 3 days, numerous messages to them which were mostly ignored. Then told by Will as Mettle is new they can only on-board a select number of customers onto the app. GREAT so they cherry pick who they want.. if this is how they handle opening a account, STEER very clear and wait for Monzo Business as i hear there nearly there and there current accounts are stunning. Reviewed on: 4th July 2019

Great new innovative business banking app!

5
It's like Monzo for business banking! A fresh look at SME banking from Natwest that seems to be doing away with all the rubbish, after-thought business banking from the big banks! Reviewed on: 14th January 2019

Easy to use and saves me time

5
The app has a great UI and helps me save time with admin to focus on running my business Reviewed on: 14th January 2019