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Mettle: Business Banking reviews

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4.90
Based on 2,234 reviews, last reviewed 13th May 2025
200800% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
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Latest highest rating:

5

No issues at all with mettle, help is fast and easy... No issues at all with mettle, help is fast and easy to get, no charges for account, very happy to be a customer, excellent service. Reviewed on: 13th May 2025
Alyson A's avatar
Alyson A

Latest lowest rating:

1

Terrible from the start, and it continued... Terrible from the start. Promised a 2-3 day onboarding but no... it took about 8 days, which felt like they could have been more open and upfront from... Read more Reviewed on: 22nd April 2025
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Dremly
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About this product

Mettle offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle Business Banking reviews (2234)

Great customer service

5
Always quick to tell us in advance of any potential issues - customer service team are always knowledgeable and a pleasure to deal with - I feel valued as a customer. Good to talk to humans instead of an AI bot. I do business with international clients and it was an inconvenience when they stopped accepting international payments. If they could bring this back I would be so pleased. Reviewed on: 14th April 2025
Steve S's avatar
Steve S

Has an easy to use app with good functionality

5
I can't provide a rating for customer service as I have never needed to use this. Mettle as an app is easy to use, and I like having the ability to categorise the transactions. As I am only starting out in this business I haven't had to use the full functionality that is available but appreciate that there is more that I could be using. Reviewed on: 14th April 2025
Wendy 's avatar
Wendy

Great experience using Mettle.

5
Great experience using Mettle. Its simple and easy to use with really good customer service and inclusive value such as invoicing and expense tools, savings pots with interest. Highly recommended. Reviewed on: 14th April 2025
Helen S's avatar
Helen S

Mettle banking - business banking is very easy

5
Mettle banking is very easy to use and we get quick customer help whenever u get stuck. Response time is unmatchable and have lot of different features where we can allocate money for different business purpose. Tags are very useful and calculate for final statement . I use mettle for last 4 years and there was a time mettle has to switch and it went smooth . Customer service helped with my queries and feel good factor all the time . Reviewed on: 14th April 2025
Jeya's avatar
Jeya

I'm always proud to be mettle customer because of ex...

5
I'm always proud to be mettle customer because of excellent customers serving and reliability. Reviewed on: 14th April 2025
Moboladele O's avatar
Moboladele O

A must for self employed.

5
A must for self employed. Having sold a business and setup as a consultant, Mettle and FreeAgent have been fundamental in being able to set everything up and run my self employed business to the same standard I ran a 14 person business with staff. It’s easy to setup and use and I’ve not hesitated in recommending it to others. Reviewed on: 14th April 2025
Geoff H's avatar
Geoff H

Instrumental in streamlining banking

5
Mettle is instrumental in streamlining banking with me running my small business. Reviewed on: 14th April 2025
Sharon B's avatar
Sharon B

Account switched

5
We swapped accounts and it was a smooth process with no complications, and we recieved £250 as a bonus to which was very helpful Reviewed on: 14th April 2025
Stephen s's avatar
Stephen s

Never had an issue with them , they are very helpful...

5
Never had an issue with them , they are very helpful if I need help and quick to resolve the problem Reviewed on: 14th April 2025
Alanah 's avatar
Alanah

Straightforward and Convenient Banking

5
Mettle is a straightforward and convenient banking without hassle. Reviewed on: 14th April 2025
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ME properties

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