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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Cherry picking ! lack of customer service, steer CLEAR......

1
We applied for a Mettle account online and through there App. Everything seemed easy and smooth. Then was told by message that verifying our details and account would be open within a couple of hours. All GOOD. NOT, 3 days, numerous messages to them which were mostly ignored. Then told by Will as Mettle is new they can only on-board a select number of customers onto the app. GREAT so they cherry pick who they want.. if this is how they handle opening a account, STEER very clear and wait for Monzo Business as i hear there nearly there and there current accounts are stunning. Reviewed on: 4th July 2019
SteerClearMettle's avatar
SteerClearMettle

Great new innovative business banking app!

5
It's like Monzo for business banking! A fresh look at SME banking from Natwest that seems to be doing away with all the rubbish, after-thought business banking from the big banks! Reviewed on: 14th January 2019
Gareth Knowles's avatar
Gareth Knowles

Easy to use and saves me time

5
The app has a great UI and helps me save time with admin to focus on running my business Reviewed on: 14th January 2019
Chris's avatar
Chris

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