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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

A great customer experience

5
Delighted Mettle continues to please customers Reviewed on: 2nd March 2021
Oliver's avatar
Oliver

What an amazing workplace and experience.

5
Mettle is an amazing place to work with a clear path for the future, with absolute dedication to serving customers and ensuring they are always put first. Reviewed on: 2nd March 2021
Dennis Caesar's avatar
Dennis Caesar

So easy to use

5
Been using Mettle for over a year now for my tshirt business. Works a charm. Particularly love the invoicing and pots features, as well as the app being completely free. Reviewed on: 2nd March 2021
Anna's avatar
Anna

Great product with the customer in mind

5
Great product which is focused on helping customers to focus on business needs and costs. Reviewed on: 2nd March 2021
Jessica Kinsalla's avatar
Jessica Kinsalla

easy to use and has the right metrics

5
the team are there to help with any questions etc and the metrics and data available are great for when you are short on time Reviewed on: 2nd March 2021
kw's avatar
kw

Great app for small business

5
I believe the combination of the free business app combined with FreeAgent for accounting is a powerful great value combination. Highly recommended. Reviewed on: 2nd March 2021
David Jackson's avatar
David Jackson

Excellent

5
Brilliant product and excellent customer service! Reviewed on: 1st March 2021
Jon M's avatar
Jon M

Mettle is powering the businesses of tomorrow!

5
Mettle is an amazing example of innovation to provide the businesses of tomorrow with the best banking service. Reviewed on: 1st March 2021
Chris's avatar
Chris

Slick experience and gives me what I need most!

5
Proposition clearly focuses on the real needs of SMEs and keeps everything simple and quick. Recommending to all small businesses! Reviewed on: 1st March 2021
Matt's avatar
Matt

Love it

5
Mettle app is so good, makes my life so much easier! Reviewed on: 1st March 2021
Zoe's avatar
Zoe

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