Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business banking reviews (4593)

Customer Led Proposition for SMEs

5
A fantastic product for SMEs and their business banking needs. Reviewed on: 26th February 2021
Emma's avatar
Emma

There for us

5
We started our business in lockdown, and when we wanted to open a bank account none of the major banks were taking new business customers. Someone recommended Mettle, and it was such a relief to find an efficient service, with a good app, and great customer service. Plus no fees! Great for any start ups Reviewed on: 26th February 2021
Mo Kanjilal's avatar
Mo Kanjilal

Great UX

5
Great service - super easy to use! Reviewed on: 26th February 2021
Jonathan 's avatar
Jonathan

Great!

5
Mettle has been great. Not only do I have a free business bank account but also the free use of Free agent accounting software has been a bonus. For a start up business in these challenging times, Mettle has been a breath of fresh air! Reviewed on: 26th February 2021
Steve Nathan's avatar
Steve Nathan

Amazing

5
So easy to use and FreeAgent for free is a game changer Reviewed on: 26th February 2021
James Michael Boughey's avatar
James Michael Boughey

Simple to setup, easy to use, best customer support

5
I am customer for the mettle business banking without unnecessary things this bank is simple and easy to do business . No nonsense bank, I appreciate the team and leadership for providing excellent Custer centric product Reviewed on: 20th February 2021
Raja's avatar
Raja

Simple and easy to use

5
The Mettle app makes running my businesses finance really simple. The app is easy to use and the customer support team are really helpful Reviewed on: 18th January 2021
xcoperr's avatar
xcoperr

So quick and easy to set up and app is amazing

5
after having Fails with cooperative, Tide, Lloyds and RBS finally a Bank (NAT West) that understands an SME requirements. The app is the best i have used so many useful features unlike ones in other Bank apps, at present totally free as well. Here is hoping they keep up the good work Reviewed on: 5th May 2020
Derek's avatar
Derek

No way to receive or make overseas payment s

1
After going through the sign up process Mettle informs me there is no way to make or receive payments from EU or overseas from their accounts and they have no plans to do so. No IBAN number which is standard on any business account. Very poor. Not a proper bank account. Reviewed on: 2nd February 2020
ASB's avatar
ASB

Super Fussy and Cheery Picking

1
Says it takes 24hrs, it doesn't takes longer, lots of questions as if they are the military police, in the same time I managed to open another business account much quicker so decided to cancel my application as I just had they feeling they were cherry picky who's worthy enough to be part of their 'Clique', would avoid this one. also not protected by FSA Reviewed on: 17th October 2019
George's avatar
George

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill