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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,578 reviews, last reviewed 30th Apr 2026
1179% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Modern, clean and easy to use app/account. Great Value Modern, clean and easy to use app/account. Great value with FreeAgent link up and generally no fees. What's not to like. Reviewed on: 30th April 2026
Craig A's avatar
Craig A

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4578)

User friendly, it’s just easy!

5
User friendly, it’s just easy! Can’t fault it! Reviewed on: 20th April 2026
Rhys M's avatar
Rhys M

They are brilliant.

5
They are brilliant. Communication is great. The app interface is super. I love the little messages I get regularly saying if there is maintainance work going on! Reviewed on: 20th April 2026
andy t's avatar
andy t

I’ve had a really positive experience

5
I’ve had a really positive experience with my online bank. The app is easy to use, everything is clearly laid out, and I can manage my money quickly without any hassle. Payments go through smoothly, and I appreciate how simple it is to track spending and stay on top of my finances. Customer support has also been helpful whenever I’ve needed it, responding quickly and clearly. Overall, it makes everyday banking feel straightforward and stress-free, which is exactly what I want from an online bank Reviewed on: 20th April 2026
Marcun D's avatar
Marcun D

Mettle-DW

5
Compared to previous account's I've had the Mettle account is a breath of fresh air and helps me control my business finance. Reviewed on: 20th April 2026
Derek W's avatar
Derek W

Great products

5
Easy to use and has FreeAgent included, which has helped me run my business and keep on top of finances. Reviewed on: 20th April 2026
Natalie's avatar
Natalie

Always on hand to support my queries

5
Always on hand to support my queries Reviewed on: 20th April 2026
Amil T's avatar
Amil T

Great communication and very helpful app

5
Great communication and very helpful app Reviewed on: 20th April 2026
Louise T's avatar
Louise T

Easy straightforward business banking

5
Easy straightforward business banking Reviewed on: 20th April 2026
Geoffrey A's avatar
Geoffrey A

Great online bank

5
The business account is great value and customer service and support is superb Reviewed on: 20th April 2026
Minaxi Shah's avatar
Minaxi Shah

No complaints, I’ve had no issues so not needed any...

5
No complaints, I’ve had no issues so not needed any customer service but the account has done exactly what I need it to with no problems at all! Reviewed on: 20th April 2026
Hannah H's avatar
Hannah H

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