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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4593)

Best business bank by far

5
Can’t fault the app, makes business banking easy actually reckon that they’ve earned me money Reviewed on: 24th April 2026
Ben l's avatar
Ben l

Great banking service for business

5
**Great banking service for business** I’ve been using Mettle and I’m very happy with it. The app is convenient, clear, and very intuitive — it’s easy to find and complete any task without unnecessary hassle. I especially love the integration with FreeAgent, which makes managing finances and accounting much easier for a business. Overall, the service saves time and makes managing the account very comfortable. Reviewed on: 24th April 2026
Vera S's avatar
Vera S

Great no-nonsense banking for my sole director limit...

5
Great no-nonsense banking for my sole director limited company. Reviewed on: 23rd April 2026
IU's avatar
IU

Seamless experience

5
Seamless experience from the day I opened the account online to everyday use for my business, app never let me down and the account is free!! What more would you want from a bank account for a start up. Reviewed on: 22nd April 2026
Daniele V's avatar
Daniele V

Mettle is very easy App based banking to use

5
Mettle is very easy App based banking to use Reviewed on: 22nd April 2026
Adam 's avatar
Adam

Ease of use and value for money

5
I really like the Mettle app and the ease with which I can transfer money between accounts. It's easy to use my debit card as I have it on Apple pay. It's very helpful that I can add my receipts directly to the banking app. I definitely appreciate that there are no bank fees like other banks charge, makes it my top choice of account. Reviewed on: 22nd April 2026
Hazel D's avatar
Hazel D

Constantly Threatened. Totally Unreliable.

1
Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account or they threaten to freeze it. This not only costs me money but it provides huge business uncertainty. Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick

Use as my business account and provides an excellent...

5
Use as my business account and provides an excellent service Reviewed on: 21st April 2026
Jeffrey Dolley 's avatar
Jeffrey Dolley

Great banking - love the connection with freeagent

5
Great banking - love the connection with freeagent Reviewed on: 21st April 2026
Anonymous's avatar
Anonymous

I love banking with Mettle!

5
I love banking with Mettle! Everything is very intuitive and Customer Service is fast and accurate. Reviewed on: 21st April 2026
Alessandra A's avatar
Alessandra A

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