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Mettle by NatWest: Business banking reviews

4.82
Based on 4,590 reviews, last reviewed 13th Jun 2026
174% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Really helpful product for me as a sole trader Really helpful product for me as a sole trader Reviewed on: 13th June 2026
John L's avatar
John L

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4590)

Seamless experience

5
Seamless experience from the day I opened the account online to everyday use for my business, app never let me down and the account is free!! What more would you want from a bank account for a start up. Reviewed on: 22nd April 2026

Mettle is very easy App based banking to use

5
Mettle is very easy App based banking to use Reviewed on: 22nd April 2026

Ease of use and value for money

5
I really like the Mettle app and the ease with which I can transfer money between accounts. It's easy to use my debit card as I have it on Apple pay. It's very helpful that I can add my receipts directly to the banking app. I definitely appreciate that there are no bank fees like other banks charge, makes it my top choice of account. Reviewed on: 22nd April 2026

Constantly Threatened. Totally Unreliable.

1
Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account or they threaten to freeze it. This not only costs me money but it provides huge business uncertainty. Reviewed on: 21st April 2026

Use as my business account and provides an excellent...

5
Use as my business account and provides an excellent service Reviewed on: 21st April 2026

Great banking - love the connection with freeagent

5
Great banking - love the connection with freeagent Reviewed on: 21st April 2026

I love banking with Mettle!

5
I love banking with Mettle! Everything is very intuitive and Customer Service is fast and accurate. Reviewed on: 21st April 2026

Mettle is easy to use, intuitive and does everything...

5
Mettle is easy to use, intuitive and does everything that I need of a Business bank account. There is a facility to calculate tax as as you go, so the tax amount is not a shock at the end of the year. There is an invoice function which helps to tally invoices to payments. Reviewed on: 21st April 2026

Links seamlessly with FreeAgent and makes accounting...

5
Links seamlessly with FreeAgent and makes accounting simple for a small business Reviewed on: 21st April 2026

I cannot fault my experience with Mettle

5
I cannot fault my experience with Mettle - from the very beginning setting up my own business and ongoing support since Reviewed on: 21st April 2026

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