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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,590 reviews, last reviewed 13th Jun 2026
174% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Really helpful product for me as a sole trader Really helpful product for me as a sole trader Reviewed on: 13th June 2026
John L's avatar
John L

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4590)

Great online bank

5
The business account is great value and customer service and support is superb Reviewed on: 20th April 2026
Minaxi Shah's avatar
Minaxi Shah

No complaints, I’ve had no issues so not needed any...

5
No complaints, I’ve had no issues so not needed any customer service but the account has done exactly what I need it to with no problems at all! Reviewed on: 20th April 2026
Hannah H's avatar
Hannah H

Good business account.

5
Good business account. Effective with good software and a useful Freeagent tie in. Not suitable for payments outside of UK but works well for my UK business. Reviewed on: 20th April 2026
John P's avatar
John P

As a sole trader Mettle makes banking simple

5
As a sole trader Mettle is intuitive to use and has made me savings by not applying bank charges on transactions. Which helps running a small independent business. I enjoy having the ability to have the 'Pots' to transfer money around the account for different things and separating the tax pot from every income transaction set up with a simple rule. Have highly recommended to my clients who are sole traders too. Reviewed on: 20th April 2026
Naomi W's avatar
Naomi W

Great experience.

5
Mettle have been great. Very supportive customer service Reviewed on: 20th April 2026
Rosanna M's avatar
Rosanna M

Mettle is a well-designed digital business account t...

5
Mettle is a well-designed digital business account that offers a straightforward and efficient banking experience for freelancers and small businesses. Its interface is intuitive, making day-to-day financial management simple and accessible, even for users without an accounting background. One of its strongest features is how well it integrates with FreeAgent. The seamless connection allows transactions to sync automatically, reducing the need for manual data entry and helping ensure records stay accurate and up to date. This integration significantly streamlines bookkeeping, making it easier to track expenses, manage invoices, and stay on top of tax obligations. Overall, Mettle works particularly well when paired with FreeAgent, providing a combined solution that covers both banking and accounting in a cohesive and user-friendly way. Reviewed on: 20th April 2026
Alex H's avatar
Alex H

Great customer service and very reactive and respons...

5
Great customer service and very reactive and responsive to any queries l have had over the past few years. Reviewed on: 20th April 2026
Jeanette R's avatar
Jeanette R

Mettle App is very easy to use, contact and correspo...

5
Mettle App is very easy to use, contact and correspondence with help team is always prompt Reviewed on: 20th April 2026
AC Design Planning's avatar
AC Design Planning

Value for money

5
Free business accounts with online customer service Reviewed on: 20th April 2026
Thecbir S's avatar
Thecbir S

Always been reliable and trustworthy

5
Always been reliable and trustworthy Reviewed on: 20th April 2026
Matthew Angelow's avatar
Matthew Angelow

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