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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Mettle App is very easy to use, contact and correspo...

5
Mettle App is very easy to use, contact and correspondence with help team is always prompt Reviewed on: 20th April 2026
AC Design Planning's avatar
AC Design Planning

Value for money

5
Free business accounts with online customer service Reviewed on: 20th April 2026
Thecbir S's avatar
Thecbir S

Always been reliable and trustworthy

5
Always been reliable and trustworthy Reviewed on: 20th April 2026
Matthew Angelow's avatar
Matthew Angelow

Reliable free banking for my business

5
Mettle provides free banking for my small business that also includes Freeagent accounting software. It's also good to have a savings pot that links to the main account - the interest rate could be a little higher on the savings, but at least it is easy to move money back and forth as required. Reviewed on: 20th April 2026
Stephen P's avatar
Stephen P

Easy to use.

5
Easy to use. FreeAgent makes invoicing and accounting so simple Reviewed on: 20th April 2026
Marie E's avatar
Marie E

I have always found the app user friendly and the cu...

5
I have always found the app user friendly and the customer service are extremely helpful. Using the app to create and track invoices makes running my business so much easier. When I had an issue with changing my address the customer service team were excellent! Reviewed on: 20th April 2026
Alison T's avatar
Alison T

Really brilliant business banking.

5
Really brilliant business banking. The app is very well designed and simple to use. The sign up was very straightforward. And it's brilliant value for money. Getting FreeAgent - also a truly excellent tool - for free as part of my bank account means I have all the tools I need to administer my business at no cost. Reviewed on: 20th April 2026
NickB's avatar
NickB

Easy accounts

5
I use mettle for my business just send my accountant all the transactions direct from app fantastic Reviewed on: 20th April 2026
James E's avatar
James E

Amazing for small businesses!

5
Amazing for small businesses! The link to FreeAgent is perfect for any business. I recommend it everytime I can! Reviewed on: 20th April 2026
Sophie T's avatar
Sophie T

Started a new business and put my trust in mettle.

5
Started a new business and put my trust in mettle. Couldn’t be happier Reviewed on: 20th April 2026
Megan's avatar
Megan

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