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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Perfect for sole traders or small business owners.

5
Perfect for sole traders or small business owners. The app is so easy to use and if there is a problem e.g potential fraud, they are so quick to respond. Very easy to keep track of income and expenditure. I do all my invoicing via Mettle and that helps me keep on track. The savings pot is a great way to save and I love the fact that a % can be automatically added to savings when income lands in the current account, for tax purposes or a rainy day. Very pleased with Mettle. Reviewed on: 20th April 2026
Hoare's avatar
Hoare

Great account to use for business banking.

5
Great account to use for business banking. Easy to use app and great categorisation options with icons and colours which really help me. Customer service is easy to access, responsive and helpful. Being able to move money into pots helps stay organised and on top of what money needs to go where, earning interest on these is a bonus. Reviewed on: 20th April 2026
Kerrie W's avatar
Kerrie W

I love my Mettle account and would highly recommend it

5
I love my Mettle business account and have recommended it multiple times to other Soletraders. The pots function is great and really helps me manage my money well. Reviewed on: 20th April 2026
Gayle T's avatar
Gayle T

It's a straightforward service that works for our needs

5
It's a straightforward service that works for our needs Reviewed on: 20th April 2026
Neil's avatar
Neil

Easy to use, efficient service and great value for m...

5
Easy to use, efficient service and great value for money Reviewed on: 20th April 2026
Sam E's avatar
Sam E

No problems, super easy to use, invoice and organise.

5
No problems, super easy to use, invoice and organise. It's great! Reviewed on: 20th April 2026
LMS's avatar
LMS

A seamless operation

5
A seamless operation would thoroughly recommend to small businesses Reviewed on: 20th April 2026
Karen S's avatar
Karen S

This is my first business account and I’m really ple...

5
This is my first business account and I’m really pleased with how the app works and the link to other products that will help as I grow. Clear, easy set up and tracking of expenses. Reviewed on: 20th April 2026
Susannah P's avatar
Susannah P

very easy to use !

5
very easy to use , impressed with the quality , pricing( much cheaper than ALL the other business banks ) like how you can catagorize transactions, The best bank I have used in 20 years of business :-) Reviewed on: 19th April 2026
zelda b's avatar
zelda b

It's everyone I need

5
If ever I have an issue, I can speak to someone and they are very helpful. The app does everything I need, it perfect. Reviewed on: 19th April 2026
anicholls's avatar
anicholls

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