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Monmouthshire Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.85 (203 reviews)

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4.79

Based on 203 reviews, last reviewed 14th Feb 2025

10% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

3 star

2 star

Latest highest rating:

5

good listening,professional good listening,she understool me Reviewed on: 14th February 2025

Latest lowest rating:

1

The Truth about the Monmouthshire Building Society Once upon a time building societies existed to help people in their communities. In the case of the Monmouthshire Building Society this is no longer ... Read more Reviewed on: 6th January 2025

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About this product

Monmouthshire Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Monmouthshire Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

Monmouthshire Building Society Mortgages reviews (203)

Review of the Monmouthshire Building Society, Mortgages:

Great advisor. Dreadful process.

I already had a mortgage with MBS which was categorised as transferable but when I moved home I was ‘forced’ to pay outstanding monies and renew it. Michelle Groves was fantastic but the MBS made the whole process painful, intrusive and thoroughly unpleasant. Reviewed on: 10th August 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. It is disappointing to hear you haven’t had a good experience on this occasion. A manager from the Direct Sales team will contact you. Response date: 13th August 2024

Friendly

Make obtaining a mortgage easy and simple ,explaining everything in easy to understand language Reviewed on: 12th November 2019

Remorgage

Given different options available with explanation. Allowed time to think about and follow up. Best rates available in the market. Reviewed on: 12th November 2019

Granted a mortgage later in life

Our financial advisor suggested my wife and apply for a mortgage from the Monmouthshire Building Society, even though we were in our 60s. The application was straightforward enough but what really made a difference was that we felt that a real person had assessed our application rather than just putting our details into a YES/NO algorithm! All our contacts with the MBS over the last six years, including renegotiating the mortgage every two years, has been at a 'person-to-person' level. Great service from a small, caring 'bank'. Thank you MBS. Reviewed on: 12th November 2019

Faultless service.

Great staff; pleasant knowledgeable and helpful. Kept my mortgage with them, as they provided the best service and up to date deals. Reviewed on: 12th November 2019

Fantastic company

Been with Monmouthshire Building Society for the last five years with our mortgage and they have made the experience of getting a mortgage an easy process. They are very professional and me and my husband cannot fault their services- would recommend to everyone. Reviewed on: 12th November 2019

First time buyer

They were very easy to deal with and set up our first mortgage, would definitely recommend. Reviewed on: 12th November 2019

Efficient and trustworthy

As older people we applied for a mortgage and were delighted with the integrity of the service, the offer itself and the subsequent follow-up. Reviewed on: 12th November 2019

Competitive and responsive

Great mortgage provider who is both competitive in the market place and responsive to customer needs Reviewed on: 12th November 2019

The Company was extremely efficient in arranging our mortgage.

The Company was very quick to respond and were easy to deal with. We highly recommend them to friends and family. Reviewed on: 12th November 2019

Mortgage

Good interest rate, no problems. Reviewed on: 12th November 2019

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