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Review of the Monmouthshire Building Society, Mortgages:

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The Truth about the Monmouthshire Building Society

Once upon a time building societies existed to help people in their communities. In the case of the Monmouthshire Building Society this is no longer the case. We have suffered extraordinarily difficult circumstances and they have and still are declining to offer us any meaningful help. Do not trust them. Do not believe their advertisements 'We are a mutual building society run for the benefit of our members'. This could not be further from the truth. Despite many requests they ... Reviewed on: 6th January 2025

Reply from Monmouthshire Building Society We are sorry to hear that you are unhappy with the service or support that you have received from the Society, as we strive to do all that we reasonably can to support members facing financial difficulties or uncertainty. If you remain dissatisfied following the outcome of a complaint, you have the right to refer your complaint to the FOS https://www.financial-ombudsman.org.uk/. Response date: 8th January 2025

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