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Monmouthshire Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.85 (217 reviews)

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4.79

Based on 217 reviews, last reviewed 11th Apr 2025

79% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Excellent service from start to finish Leon was excellent from start to finish. He was very personable, very informative and went the extra mile to always keep me updated on my application.... Read more Reviewed on: 11th April 2025

Latest lowest rating:

1

The Truth about the Monmouthshire Building Society Once upon a time building societies existed to help people in their communities. In the case of the Monmouthshire Building Society this is no longer ... Read more Reviewed on: 6th January 2025

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About this product

Monmouthshire Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Monmouthshire Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

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Monmouthshire Building Society Mortgages reviews (217)

Flexible approach, fast and efficient service and friendly/courteous staff.

I am recently retired and wanted a second mortgage as a future investment and to allow me to purchase a new property and rent out my other property. The Monmouthshire were the most flexible and accommodating company and a pleasure to deal with. Reviewed on: 12th November 2019

Very Effecient and contactable

Recently in fortunate position to redeem my mortgage. Made contact by phone and then emailed received as promised. Redemption figure sent to me late evening same day. Repayment made as agreed. Would use and recommend Reviewed on: 12th November 2019

Excellent in all areas.

Customer care has always been of the highest level. Reviewed on: 12th November 2019

Great value mortgages and excellent customer servive

We were able to get a very competitive rate for a lending in retirement mortgage up to the age of 85 which perfectly suited our needs. Most, if not all, other mortgages were either at significantly higher rates or, if not, did not lend past the age of 80. Reviewed on: 12th November 2019

Most helpful building society I've dealt with

Brilliant customer service team and the mortgage advisors couldn't have been more helpful. Reviewed on: 12th November 2019

I'd put my house on them

They really helped me with my mortage as a first time buyer and got my daughter and I the home we wanted. Really helped set up our dreams, I hope they win it's well deserved. Reviewed on: 12th November 2019

Great experience

On my second mortgage with Monmouthshire Building Society now and on both occasions its been a pleasure to deal with them even with different advisors. Reviewed on: 12th November 2019

A dream come true

Monmouthshire have been no less than outstanding for me as a customer. They are always very helpful and have helped me to save money on my mortgage payments. The process of set up was so easy and its just as easy to get through to somebody should you need any help. Thank you all! Reviewed on: 12th November 2019

Friendly, plain speaking and understanding

The mortgages team are very friendly and listen carefully to requirements. Always found them to be considerate, understanding and looking after the interests of customers. Reviewed on: 12th November 2019

Helpful, easy and approachable

Amazing service from a great company. Helpful staff and easy to navigate processes Reviewed on: 12th November 2019

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