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Monmouthshire Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.83 (303 reviews)

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4.83

Based on 303 reviews, last reviewed 22nd Jul 2026

44% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

3 star

2 star

Latest highest rating:

5

Superb experience - thanks to Michelle. Michelle was my mortgage advisor, she was fantastic. Michelle explained everything really clearly and checked my understanding throughout the process.... Read more Reviewed on: 22nd July 2026

Latest lowest rating:

1

The Monmouthshire Building Society have a 'floor' ra... The Monmouthshire Building Society have a 'floor' rate on their variable rate products that, at the moment, doesn't go beneath 3.5 %. However they hav... Read more Reviewed on: 24th August 2025

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About this product

Monmouthshire Building Society offer a range of mortgages to cover different borrowing needs.

Whether you’re looking to buy your first home, move somewhere bigger, or simply get a better deal, you can book an online appointment with a Monmouthshire mortgage advisor.

Monmouthshire Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Mortgages reviews (303)

really friendly service

My husband and I had been on a interest only mortgage for some time and were looking to switch to a repayment mortgage. As new home owners our mortgage knowledge was limited. MBS helped us understand the products available, and placed no pressure on us to borrow with them. They made me feel valued and not just a number. Reviewed on: 15th January 2020

Superb service

Superb service from MBS and ability to help in areas that not all mainstream lenders can! Reviewed on: 13th January 2020

Excellent service!

The process of applying and obtaining my mortgage was super efficient and the personal service was great! Reviewed on: 17th December 2019

Mighty Monmouthshire

At the bottom of the Financial Crisis, the Monmouthshire mortgaged us, when seemingly no-one else would. Seven years later, we still get great rates and great customer service. I've already recommended them, and I would again. Reviewed on: 29th November 2019

Great Building Society

Great communication, compatible rates. Reviewed on: 17th November 2019

Trusted

Very professional and available mortgages are outstanding. I'm very pleased to be a customer. Reviewed on: 14th November 2019

Excellent building society for mortgages

Have provided me with an excellent mortgage service for a property which has an annex when most other lenders would not. Reviewed on: 14th November 2019

High Praise

We are very very happy with our experience with M.B.S Reviewed on: 14th November 2019

Always a smile

When I thought about taking on a small mortgage and approached the Monmouthshire the response was very tempting. However the need for it passed, thankfully, but I would have had no hesitation in using the product. Reviewed on: 14th November 2019

I love my new home!!

It was straightforward to get my mortgage and it was a great deal for a first time buyer. Thank you! Reviewed on: 14th November 2019

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