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Monmouthshire Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.83 (303 reviews)

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4.83

Based on 303 reviews, last reviewed 22nd Jul 2026

44% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

3 star

2 star

Latest highest rating:

5

Superb experience - thanks to Michelle. Michelle was my mortgage advisor, she was fantastic. Michelle explained everything really clearly and checked my understanding throughout the process.... Read more Reviewed on: 22nd July 2026

Latest lowest rating:

1

The Monmouthshire Building Society have a 'floor' ra... The Monmouthshire Building Society have a 'floor' rate on their variable rate products that, at the moment, doesn't go beneath 3.5 %. However they hav... Read more Reviewed on: 24th August 2025

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About this product

Monmouthshire Building Society offer a range of mortgages to cover different borrowing needs.

Whether you’re looking to buy your first home, move somewhere bigger, or simply get a better deal, you can book an online appointment with a Monmouthshire mortgage advisor.

Monmouthshire Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Mortgages reviews (303)

Outstanding Rates and Service!

Monmouthshire offered me the cheapest rate on the market & made my switch from my previous provider simple & pain free. Customer Services experiences since have been hassle free & well trained staff deal with any queries promptly & efficiently. I am so glad I made the switch & highly recommended Monmouthshire. Reviewed on: 14th November 2019

Low mortgage rates and excellent service.

I am a retired teacher on a limited income. Monmouthshire have provided me with the mortgage I need at rates I can afford, and been happy to renegotiate rates and renew my mortgage as the allotted low interest period expired. I would recommend their services without hesitation. Reviewed on: 13th November 2019

Competitive mortgage products

At the end of our fixed rate period, Monmouthshire offered a further extension with a competitive rate and the switching process was very simple. Reviewed on: 13th November 2019

My Awesome Mortgage

I am 53 years old and I thought I would not get another decent mortgage for a new home. But I got an amazing mortgage from Monmouth, who gave me the opportunity to buy a four bedroom bungalow at a very competitive rate! I am so happy - words escape me. Dr SW Howells Reviewed on: 13th November 2019

1st Class Service

When we were looking for a mortgage for our new home the Monmouthshire were fantastic, Reviewed on: 13th November 2019

Approachable and friendly

Monmouthshire have helped me with my current mortgage, giving me honest advice which has kept our finances manageable. Recently spoke with a mortgage advise over the phone, with a query and was really happy with the information I received, and the promptness of the call. Reviewed on: 13th November 2019

Great company to have as our mortgage provider

We have been with Monthouthshire for years and they have always been helpful, supportive and informative with all of their products. We will definatley recommend them to others. Reviewed on: 13th November 2019

Great Local Bank

I prefer to work with local companies and Monmouthshire are an example of a great local company who are part of the community. Reviewed on: 13th November 2019

Friendly, prompt and very helpful

Monmouthshire Building Society have been great ever since application. They have been friendly, prompt in their responses, and very helpful when I've needed information or assistance. Reviewed on: 13th November 2019

Best rates by far

So happy with our mortgage, we saved over £70 per month over five years. Very helpful and friendly staff too Reviewed on: 12th November 2019

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