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Monmouthshire Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.84 (312 reviews)

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4.84

Based on 312 reviews, last reviewed 11th Sep 2026

29% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

3 star

2 star

Latest highest rating:

5

Leon Jenkins as been a pleasure to deal with. Leon Jenkins as been a pleasure to deal with. Very patient and understanding. Highly knowledgeable and friendly. Reviewed on: 11th September 2026

Latest lowest rating:

1

The Monmouthshire Building Society have a 'floor' ra... The Monmouthshire Building Society have a 'floor' rate on their variable rate products that, at the moment, doesn't go beneath 3.5 %. However they hav... Read more Reviewed on: 24th August 2025

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About this product

Monmouthshire Building Society offer a range of mortgages to cover different borrowing needs.

Whether you’re looking to buy your first home, move somewhere bigger, or simply get a better deal, you can book an online appointment with a Monmouthshire mortgage advisor.

Monmouthshire Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Mortgages reviews (312)

Superb service

Superb service from MBS and ability to help in areas that not all mainstream lenders can! Reviewed on: 13th January 2020

Excellent service!

The process of applying and obtaining my mortgage was super efficient and the personal service was great! Reviewed on: 17th December 2019

Mighty Monmouthshire

At the bottom of the Financial Crisis, the Monmouthshire mortgaged us, when seemingly no-one else would. Seven years later, we still get great rates and great customer service. I've already recommended them, and I would again. Reviewed on: 29th November 2019

Great Building Society

Great communication, compatible rates. Reviewed on: 17th November 2019

Trusted

Very professional and available mortgages are outstanding. I'm very pleased to be a customer. Reviewed on: 14th November 2019

Excellent building society for mortgages

Have provided me with an excellent mortgage service for a property which has an annex when most other lenders would not. Reviewed on: 14th November 2019

High Praise

We are very very happy with our experience with M.B.S Reviewed on: 14th November 2019

Always a smile

When I thought about taking on a small mortgage and approached the Monmouthshire the response was very tempting. However the need for it passed, thankfully, but I would have had no hesitation in using the product. Reviewed on: 14th November 2019

I love my new home!!

It was straightforward to get my mortgage and it was a great deal for a first time buyer. Thank you! Reviewed on: 14th November 2019

Outstanding Rates and Service!

Monmouthshire offered me the cheapest rate on the market & made my switch from my previous provider simple & pain free. Customer Services experiences since have been hassle free & well trained staff deal with any queries promptly & efficiently. I am so glad I made the switch & highly recommended Monmouthshire. Reviewed on: 14th November 2019

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