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Monmouthshire Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.85 (265 reviews)

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4.80

Based on 265 reviews, last reviewed 28th Jan 2026

35% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Great customer service Anita was really helpful taking care to provide detail every step of the way, really focusing on the customer and our requirements. Her advice and fri... Read more Reviewed on: 28th January 2026

Latest lowest rating:

1

The Monmouthshire Building Society have a 'floor' ra... The Monmouthshire Building Society have a 'floor' rate on their variable rate products that, at the moment, doesn't go beneath 3.5 %. However they hav... Read more Reviewed on: 24th August 2025

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About this product

Monmouthshire Building Society offer a range of mortgages to cover different borrowing needs.

Whether you’re looking to buy your first home, move somewhere bigger, or simply get a better deal, you can book an online appointment with a Monmouthshire mortgage advisor.

Monmouthshire Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Mortgages reviews (265)

Competitive and responsive

Great mortgage provider who is both competitive in the market place and responsive to customer needs Reviewed on: 12th November 2019

The Company was extremely efficient in arranging our mortgage.

The Company was very quick to respond and were easy to deal with. We highly recommend them to friends and family. Reviewed on: 12th November 2019

Mortgage

Good interest rate, no problems. Reviewed on: 12th November 2019

Excellent company

I have been with the Monmouthshire for many years now and would recommend them for a mortgage. Reviewed on: 12th November 2019

best mortage Providers I have delt with

They made it easy and with great rates. Ive kept my mortage with them for a second time as cant beat the rates or the customer service. The service I have had has been brillant. Ive recommended them to everyone I know who is looking for a mortgage or renewing. They just prove it doent need to be a nightmare renewing or sorting out a mortgage. Reviewed on: 12th November 2019

Monmouthshire building society

A wonderful pleasant firm to deal with. Thank you for helping us purchase our wonderful family home Reviewed on: 12th November 2019

Great mortgage & service

It was easy and quick to sort our mortgage and everytime we've had a question the customer service has been amazing. So glad we chose Monmouthshire to be our mortgage provider. Reviewed on: 12th November 2019

Excellent bespoke mortgage

Monmouthshire considered our height ltv requirements where other providers wouldn’t. We came away with an extremely competitive rate and the house we always wanted. Thanks Monmouthshire! Reviewed on: 12th November 2019

Perfect Service Every Time

I went to the Cwmbran branch of MBS 6 years ago as a first time buyer, the lady who arranged our mortgage was so helpful and explained everything beautifully, we took out a 3 year fixed and when it came time we went back to renew it and with the help of the advisor ended up taking 7 years off our mortgage and signing up for another 5 year fixed, the service is always amazing which is why we also have our savings there and we’ve just added a new member to our family so we’ve opened him a young saver too! Reviewed on: 12th November 2019

Best mortgage

Being older other big building societies were less flexible on the age that they will lend till. Monmouthshire have accepted that older customers are valuable. Reviewed on: 12th November 2019

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