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Monmouthshire Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.85 (203 reviews)

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4.79

Based on 203 reviews, last reviewed 14th Feb 2025

9% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

3 star

2 star

Latest highest rating:

5

good listening,professional good listening,she understool me Reviewed on: 14th February 2025

Latest lowest rating:

1

The Truth about the Monmouthshire Building Society Once upon a time building societies existed to help people in their communities. In the case of the Monmouthshire Building Society this is no longer ... Read more Reviewed on: 6th January 2025

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About this product

Monmouthshire Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Monmouthshire Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

Monmouthshire Building Society Mortgages reviews (203)

Review of the Monmouthshire Building Society, Mortgages:

Great advisor. Dreadful process.

I already had a mortgage with MBS which was categorised as transferable but when I moved home I was ‘forced’ to pay outstanding monies and renew it. Michelle Groves was fantastic but the MBS made the whole process painful, intrusive and thoroughly unpleasant. Reviewed on: 10th August 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. It is disappointing to hear you haven’t had a good experience on this occasion. A manager from the Direct Sales team will contact you. Response date: 13th August 2024

Great, friendly Building Society

A good small building society offering very competitive rates and great customer service. Reviewed on: 12th November 2019

Good deals and friendly professional service

I have a couple of mortgages with the Monmouthshire. They are easy to deal with and at the end of my rate I was delighted that they extended a new rate that was as good for me as to new customers. I've been really impressed by the good service that they offer. Reviewed on: 12th November 2019

Fantastic products and service

I've had a great service and competitive mortgage products through the Monmouthshire Building Society for over 20 years. They have always given me a professional and friendly service. Have always and will always continue to recommend them. Reviewed on: 12th November 2019

Brilliant Service

Portishead branch has the friendliest staff. Really helpful with savings advice Reviewed on: 12th November 2019

Outstanding lender for local people

Monmouthshire Building Society continues to offer extremely competitive mortgage deals and re-mortgaging is the most simple and hassle-free experience. I recommend Monmouthshire to all my friends and colleagues. No need to look any further for a great deal. Reviewed on: 12th November 2019

Flexible approach, fast and efficient service and friendly/courteous staff.

I am recently retired and wanted a second mortgage as a future investment and to allow me to purchase a new property and rent out my other property. The Monmouthshire were the most flexible and accommodating company and a pleasure to deal with. Reviewed on: 12th November 2019

Very Effecient and contactable

Recently in fortunate position to redeem my mortgage. Made contact by phone and then emailed received as promised. Redemption figure sent to me late evening same day. Repayment made as agreed. Would use and recommend Reviewed on: 12th November 2019

Excellent in all areas.

Customer care has always been of the highest level. Reviewed on: 12th November 2019

Great value mortgages and excellent customer servive

We were able to get a very competitive rate for a lending in retirement mortgage up to the age of 85 which perfectly suited our needs. Most, if not all, other mortgages were either at significantly higher rates or, if not, did not lend past the age of 80. Reviewed on: 12th November 2019

Most helpful building society I've dealt with

Brilliant customer service team and the mortgage advisors couldn't have been more helpful. Reviewed on: 12th November 2019

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