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Monmouthshire Building Society: Savings reviews

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4.91

Based on 1,368 reviews, last reviewed 3rd Mar 2025

42% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

8%

0%

0%

0%

Latest highest rating:

5

Visiting you branch on 1/3/25 I met with Sally the b... Visiting you branch on 1/3/25 I met with Sally the branch manager . Sally was very professional and had made an effort to dress for St David’s day . I... Read more Reviewed on: 3rd March 2025

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1368)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5

Local and still open on the high street. Reviewed on: 28th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024

In branch service review

4

Information received about change of interest rates; everything runs smoothly with the accounts so no real need for change. Reviewed on: 4th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th February 2025

In branch service review

5

Local, competitive rates and knowledgeable staff who provide excellent service and support, even with tricky issues. Reviewed on: 4th January 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 19th February 2025

In branch service review

5

Very professional, great service and knowledgeable. Reviewed on: 4th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th February 2025

In branch service review

5

Efficient, professional, but friendly. Reviewed on: 4th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th February 2025

In branch service review

4

I like that it has good customer sevice, you are dealing with people, not machines. Always friendly and helpful staff. Reviewed on: 4th January 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 19th February 2025

In branch service review

5

Staff always friendly and smiling. Reviewed on: 4th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th February 2025

In branch service review

5

Everyone always has a smile on their faces. Reviewed on: 4th January 2025

In branch service review

5

Personal service and products explaind well. Reviewed on: 4th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th February 2025

In branch service review

5

High street branch - person to talk to. Reviewed on: 2nd January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th February 2025

In branch service review

5

Mandy at the Monmouth branch has given me the best help and friendly, happy atmosphere, the place is happy and attentive. Reviewed on: 31st December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Mandy and the Monmouth branch. Response date: 16th January 2025

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