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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.91 (1052 reviews)

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4.91

Based on 1,052 reviews, last reviewed 21st Nov 2024

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

3 star

Latest highest rating:

5

Excellent Customer Service at the Cwmbran Branch Excellent customer experience in the Cwmbran branch this week with Eleri at the desk. Eleri was kind, helpful and really lovely to talk to. I was with... Read more Reviewed on: 21st November 2024

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1052)

Review of the Monmouthshire Building Society, Savings:

In branch service review

Lovely that Caldicot offered me a review on my savings and I'm getting more interest and opened another account. Face-to-face service is best. Reviewed on: 24th October 2024

In branch service review

I like that it's local and on the high street. Staff are incredibly helpful and knowledgeable. Reviewed on: 4th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th November 2024

Always wonderful customer service

Always wonderful customer service Adele is always helpful and a pleasure to deal with as are the whole team in the Swansea branch. Reviewed on: 3rd October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Adele and the Swansea branch. Response date: 3rd October 2024

In branch service review

The staff are always happy and helpful, nothing is ever too much trouble. Reviewed on: 30th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 25th October 2024

In branch service review

Smaller than most, more personal service. Not sure about improvements as I have only opened the account today. Reviewed on: 30th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th October 2024

In branch service review

Friendly staff, easily understood, procedures explained. Reviewed on: 30th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th October 2024

In branch service review

Local, community ethos, helpful staff - Welsh!! Competitive interest rates. Reviewed on: 30th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th October 2024

In branch service review

Can visit in branch with friendly, competent staff. Queries well dealt with. Reviewed on: 30th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th October 2024

In branch service review

Very helpful and informative. Friendly staff. Welcoming. Reviewed on: 30th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th October 2024

Great service at the Caldicot Branch.

The staff were very friendly and welcoming on arrival. They offered us tea and coffee! Not something you get at other building societies. I hadn’t made an appointment to set up an account but the branch manager made time for me and did it there and then himself, to save me from needing tocome back. I was very grateful. He explained everything in simple language and spent extra time answering my questions. I didn’t have all the information needed to set up the account but he made arrangements for me to securely phone it in later. I’m so happy that I can go into a branch and speak to someone. It’s why I decided on the Monmouthshire. Reviewed on: 29th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review following your visit to the Caldicot branch, we are so pleased that you received great service. Your feedback has been passed on to the team. Response date: 30th September 2024

In branch service review

Very helpful staff at my branch (Caerleon Road), could not wish for better. Reviewed on: 28th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Caerleon Road branch. Response date: 28th October 2024

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Monmouthshire Building Society: Savings reviews

32% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (1052)

In branch service review

In branch service review

Always wonderful customer service

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Great service at the Caldicot Branch.

In branch service review

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