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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,364 reviews, last reviewed 6th Feb 2025
32% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Wonderful service in Kenfig hill branch. Wonderful service in Kenfig hill branch. Served by Courtney Very polite and friendly Reviewed on: 6th February 2025
Annette T's avatar
Annette T

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Steve 's avatar
Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1364)

Review of the Monmouthshire Building Society, Savings:

Helpful staff -very informative .

5
Helpful staff -very informative .They made it easy to open new ISA Reviewed on: 12th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are pleased to hear that it was easy for you to open a new ISA with the Society. Response date: 13th January 2025
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Monmouthshire Building Society

In branch service review

5
Found the who process easy to deal with and I was dealt with efficiently in Brecon. Reviewed on: 23rd December 2024

In branch service review

5
We got a joint account with limited access to help us save better. Staff were very helpful when making an appointment and got one in two days. Reviewed on: 21st December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
We got an appointment very quickly. Everyone we spoke to at the branch have been lovely. No improvements. Reviewed on: 21st December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Personal, friendly and accessible. The branch staff in Cardiff Queen Street are great. Reviewed on: 20th December 2024
Reply from Monmouthshire Building Society Thank you for providing feedback for the Cardiff branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Friendly staff, Karen was wonderful in Cardiff. Reviewed on: 20th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, your feedback will be shared with Karen. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Local on the high street with easy access. Reviewed on: 20th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
I saw Vicky at your Cardiff branch and was made to feel very welcome and she explained ISAs very clearly. Reviewed on: 20th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, your feedback will be shared with Vicky. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Very friendly, and I love that I can have an account that does not have to be online. Mandy in Monmouth was very helpful and a pleasure to deal with. Reviewed on: 20th December 2024

In branch service review

5
The staff are all very friendly and happy to help. Reviewed on: 20th December 2024

Reinvest in a matured isa

5
Visited Cardiff branch to reinvest in a fixed rate cash isa.Cashier consulted her manager who then went through the process with me in a courteous and efficient manner.All the staff were friendly and helpful. Reviewed on: 19th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Cardiff branch. We are so pleased that you had a good experience whilst reinvesting your cash ISA. Your comments will be shared with the Cardiff team. Response date: 19th December 2024
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Monmouthshire Building Society

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