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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (1364 reviews)

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4.91

Based on 1,364 reviews, last reviewed 6th Feb 2025

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Wonderful service in Kenfig hill branch. Wonderful service in Kenfig hill branch. Served by Courtney Very polite and friendly Reviewed on: 6th February 2025

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1364)

Review of the Monmouthshire Building Society, Savings:

In branch service review

Easy to make an appointment, and I like the friendliness of the staff - especially Jack at Cardiff. Reviewed on: 15th March 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. We are pleased to hear that you have had a good experience with the Cardiff branch. Response date: 8th April 2024

Reinvest in a matured isa

Visited Cardiff branch to reinvest in a fixed rate cash isa.Cashier consulted her manager who then went through the process with me in a courteous and efficient manner.All the staff were friendly and helpful. Reviewed on: 19th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Cardiff branch. We are so pleased that you had a good experience whilst reinvesting your cash ISA. Your comments will be shared with the Cardiff team. Response date: 19th December 2024

In branch service review

I like that I can speak to an actual person face-to-face. Sarah is lovely and so approachable and will always welcome me with a smile. She is also very helpful and knowledgeable. Reviewed on: 18th December 2024

Reply from Monmouthshire Building Society We are so pleased that you had a good experience with the Society, your comments will be passed on to Sarah. Response date: 16th January 2025

In branch service review

Tried to open online but decided to pop into Penarth agency for help and ended up speaking to Sarah who was very lovely and opened the account for me. Please make the online process more people friendly. Reviewed on: 17th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025

In branch service review

Caldicot branch is friendly and local. Reviewed on: 16th December 2024

Reply from Monmouthshire Building Society Thank you for providing feedback for the Caldicot branch. Response date: 16th January 2025

In branch service review

All the staff are so helpful whenever you go into branch. Reviewed on: 16th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th January 2025

In branch service review

It's near to my home and easy to access. Reviewed on: 16th December 2024

In branch service review

Great people, location, interest rates and accessibility. Reviewed on: 16th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025

In branch service review

Staff at Caldicot branch are very helpful and approachable. Reviewed on: 16th December 2024

Reply from Monmouthshire Building Society Thank you for providing feedback for the Caldicot branch. Response date: 16th January 2025

In branch service review

The staff are amazing, they just need to keep doing what they are doing. Reviewed on: 16th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 16th January 2025

In branch service review

Being local is convenient, very helpful staff at the Caldicot branch. Reviewed on: 16th December 2024

Reply from Monmouthshire Building Society Thank you for providing feedback for the Caldicot branch. Response date: 16th January 2025

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Monmouthshire Building Society: Savings reviews

33% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (1364)

In branch service review

Reinvest in a matured isa

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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