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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,520 reviews, last reviewed 3rd Mar 2025
5% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Visiting you branch on 1/3/25 I met with Sally the b... Visiting you branch on 1/3/25 I met with Sally the branch manager . Sally was very professional and had made an effort to dress for St David’s day . I... Read more Reviewed on: 3rd March 2025
Theresa M's avatar
Theresa M

Latest lowest rating:

1

In branch service review Came into the Cardiff branch and lovely Vicky was very helpful. I was very happy with the service. Reviewed on: 28th February 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1520)

Review of the Monmouthshire Building Society, Savings:

Wonderful service in Kenfig hill branch.

5
Wonderful service in Kenfig hill branch. Served by Courtney Very polite and friendly Reviewed on: 6th February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Courtney. Response date: 6th February 2025
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Monmouthshire Building Society

In branch service review

5
A few minutes walk from home and very friendly staff. The app will be amazing. Reviewed on: 3rd February 2025

In branch service review

5
Perhaps bank transfers could be faster, but it's not a huge problem. Reviewed on: 3rd February 2025

In branch service review

5
Face-to-face service - I was recommended to the Chepstow branch of Monmouthshire by Lloyds Bank. Reviewed on: 3rd February 2025

In branch service review

5
Local, friendly, and you can visit a branch in person. Reviewed on: 3rd February 2025

In branch service review

5
Friendly, efficient, caring, understanding, outstanding. Reviewed on: 3rd February 2025

In branch service review

4
Face-to-face service at the Caldicot branch. Reviewed on: 3rd February 2025

In branch service review

5
Staff very friendly and good knowledge. No pressure on what account to open, full of information. Reviewed on: 3rd February 2025

In branch service review

5
Friendly staff - good access in the community. Reviewed on: 3rd February 2025

In branch service review

5
I like that you can speak to a real person - queries are dealt with immediately. Excellent service in Caldicot by Lesley. Reviewed on: 3rd February 2025

Friendly office staff in the Brecon office

5
Friendly office staff in the Brecon office Reviewed on: 1st February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your feedback will be shared with the Brecon branch. Response date: 3rd February 2025
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Monmouthshire Building Society

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