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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,520 reviews, last reviewed 3rd Mar 2025
5% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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0%

Latest highest rating:

5

Visiting you branch on 1/3/25 I met with Sally the b... Visiting you branch on 1/3/25 I met with Sally the branch manager . Sally was very professional and had made an effort to dress for St David’s day . I... Read more Reviewed on: 3rd March 2025
Theresa M's avatar
Theresa M

Latest lowest rating:

1

In branch service review Came into the Cardiff branch and lovely Vicky was very helpful. I was very happy with the service. Reviewed on: 28th February 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1520)

Review of the Monmouthshire Building Society, Savings:

Opening a savings account for my parents

5
I was opening an account for my parents, using my POA on Monday 17th February in Whitchurch branch, Cardiff. Fran Wroe went above and beyond to help me with this process. Reviewed on: 23rd February 2025
Debbie R's avatar
Debbie R
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Fran. Response date: 24th February 2025
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Monmouthshire Building Society

Great experience at Brecon branch

5
Zoe at the Brecon branch was efficient and helpful. The choice of account types is very good. As are the rates. Reviewed on: 31st January 2025
Sara D's avatar
Sara D
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Zoe and the Brecon branch. Response date: 31st January 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

4
Branch staff are always helpful and give good advice when my investments mature. Reviewed on: 31st January 2025

In branch service review

5
Friendly, helpful and extremely polite. Reviewed on: 31st January 2025

In branch service review

5
Convenient access for queries, information, advice etc. Reviewed on: 31st January 2025

In branch service review

5
Good service, always friendly and helpful. Reviewed on: 31st January 2025

In branch service review

5
I think the rates are competitive, the office is local and the staff are helpful - all of which I rate very highly. Reviewed on: 31st January 2025

In branch service review

5
The Hereford agency are so helpful and friendly. Rates stay competitive, easy to get anything done and nothing is too much. Reviewed on: 31st January 2025

In branch service review

5
I like being able to talk to a person. Reviewed on: 27th January 2025

In branch service review

5
It has a branch in Caldicot. All other building societies have closed. I do not wish to bank online. Reviewed on: 27th January 2025

In branch service review

4
Debbie was very helpful at Caldicot when opening my new account. Reviewed on: 27th January 2025

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