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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (1365 reviews)

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4.91

Based on 1,365 reviews, last reviewed 23rd Feb 2025

41% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Opening a savings account for my parents I was opening an account for my parents, using my POA on Monday 17th February in Whitchurch branch, Cardiff. Fran Wroe went above and beyond to help m... Read more Reviewed on: 23rd February 2025

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1365)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

I have supported Monmouthshire Building Society since 1964, savings for a deposit on my first home in 1968. I have had accounts throughout the years, but owing to low interest rates recently I have withdrawn my savings. With th rise in rates I am back! Wonderful to have a local office and be able to deal with caring people. I have full confidence in you. Reviewed on: 3rd October 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

In branch service review

Very professional, knowledgeable and efficient and listended to my needs. I am a very happy customer. Reviewed on: 9th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th January 2025

In branch service review

Convenient, good products, knowledgeable staff, Sarah is always friendly and polite. Would appreciate is internet login was simplified, it's very frustrating. Reviewed on: 9th December 2024

Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Joanne. Your valuable feedback will be used to help improve our services and member experience. Response date: 16th January 2025

In branch service review

Staff efficiency. Always friendly. Community based ethos. Gives peace of mind when carrying out financial business. Reviewed on: 7th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th January 2025

In branch service review

Always a professional, friendly and efficient service. Reviewed on: 7th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025

In branch service review

Excellent customer service from real humans! Local office for in-person contact. Reviewed on: 6th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review. Response date: 16th January 2025

In branch service review

The service was excellent, hosted by Vicky in Cwmbran. I prefer the passbook to a transaction card. Reviewed on: 6th December 2024

Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Vicky. Response date: 16th January 2025

In branch service review

Very friendly staff. Very helpful. Reviewed on: 6th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review. Response date: 16th January 2025

In branch service review

It cannot be improved - it's excellent. Reviewed on: 6th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th January 2025

In branch service review

Efficient, easy to get an appointment, on time, friendly and helpful. Reviewed on: 6th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025

In branch service review

Bricks and morter. Booklets. Vicky in Cwmbran was very helpful, friendly and knowledgeable. Reviewed on: 6th December 2024

Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Vicky. Response date: 16th January 2025

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Monmouthshire Building Society: Savings reviews

41% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (1365)

Monmouthshire Building Society Branch Review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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