Smart Money People Logo

Monmouthshire Building Society: Savings reviews

4.90
Based on 1,669 reviews, last reviewed 9th Apr 2025
21% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Had to visit Cardiff City Centre Branch on Friday 4t... Had to visit Cardiff City Centre Branch on Friday 4th April The person who dealt woyh my account was Vicky, who was very professional, polite and ver... Read more Reviewed on: 9th April 2025
James H's avatar
James H

Latest lowest rating:

2

Savings Deposits As from 1st April -appropriately April Fools Day- payment into any savings account has to be made in cash, online or by setting up a standing order. I... Read more Reviewed on: 31st March 2025
A H's avatar
A H

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1669)

Review of the Monmouthshire Building Society, Savings:

I had a very good experience with Monmouthshire buil...

5
I had a very good experience with Monmouthshire building society very friendly Reviewed on: 6th April 2025
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. We are pleased to hear that you had a good experience with us. Response date: 7th April 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Local and convenient. Chepstow staff are always welcoming and friendly. Interest rates could be higher. Reviewed on: 31st March 2025

In branch service review

5
Excellent communication and a very welcoming atmosphere. Important to me as a local business. Reviewed on: 31st March 2025

In branch service review

5
Very helpful and informative. Explained all we needed to know for us to make our own mind up. Reviewed on: 31st March 2025

In branch service review

4
Easy to make appointments at Caldicot branch. Offered hot drink on arrival and coffee is very nice. Interest rates could be improved slightly to be more competitive with other online-only banks and building societies. Reviewed on: 31st March 2025

In branch service review

5
There is always someone to talk to, and they are helpful. Reviewed on: 31st March 2025

In branch service review

5
To have a branch in my own town to be able to speak to people directly, online is OK but it's much better in person. Reviewed on: 31st March 2025

In branch service review

5
A savings debit card would make it faster and easier to geet cash out when you need it fast. Reviewed on: 29th March 2025

In branch service review

5
Very helpful and knowledgeable and courteous. Joanne was very friendly and explained services well. Reviewed on: 29th March 2025

In branch service review

5
Friendly staff who are willing to help. Open at hours I can get to, i.e. Saturday morning. Reviewed on: 29th March 2025

In branch service review

5
Customer service advisor helped with my queries, very professional and friendly. Reviewed on: 29th March 2025

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Monmouthshire Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products