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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

14% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

Easy access to branches. Pleasant and helpful staff. Reviewed on: 17th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

I like the building society's patience dealing with customers. Having a VISA card might help some people more promptly. Reviewed on: 17th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 28th March 2025

In branch service review

I am satisfied with the service as it is (although a desk would be good). Reviewed on: 17th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

Banking in-person - I am in the process of moving my savings from other banks who are closing branches. Reviewed on: 14th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

Excellent, professional member of staff. High street location!. Reviewed on: 14th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

The staff at Caldicot branch are very helpful and friendly. Reviewed on: 13th January 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Caldicot branch. Response date: 20th March 2025

In branch service review

Karen was very informative and assisted me with my investment. The other MBS staff were superb!. Reviewed on: 13th January 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Karen. Response date: 28th March 2025

In branch service review

Friendly, flexible, conveniently placed. Good rates. Reviewed on: 13th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

Friendly staff, willing to help and very knowledgeable. Reviewed on: 13th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 20th March 2025

In branch service review

I was at the Monmouthshire BS today and needed support in the Caldicot branch. Audrea explained everything to me so I could make informed choices. Reviewed on: 13th January 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Caldicot branch. Response date: 20th March 2025

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Monmouthshire Building Society: Savings reviews

14% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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