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Monmouthshire Building Society: Savings reviews

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4.90
Based on 944 reviews, last reviewed 26th Oct 2024
36% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
3 star
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Savings account Karen McDermott helped look at my accounts and find a new better account to open with needs that suit mine Reviewed on: 26th October 2024
Lauren L's avatar
Lauren L

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
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Steve
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (944)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

5
Direct contact, and friendly and helpful staff. Reviewed on: 26th September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

In branch service review

5
Very helpful and informative. Friendly staff. Welcoming. Reviewed on: 30th September 2024
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Verified Member

Great service at the Caldicot Branch.

5
The staff were very friendly and welcoming on arrival. They offered us tea and coffee! Not something you get at other building societies. I hadn’t made an appointment to set up an account but the branch manager made time for me and did it there and then himself, to save me from needing tocome back. I was very grateful. He explained everything in simple language and spent extra time answering my questions. I didn’t have all the information needed to set up the account but he made arrangements for me to securely phone it in later. I’m so happy that I can go into a branch and speak to someone. It’s why I decided on the Monmouthshire. Reviewed on: 29th September 2024
Janet's avatar
Janet
Reply from Monmouthshire Building Society Thank you for leaving a review following your visit to the Caldicot branch, we are so pleased that you received great service. Your feedback has been passed on to the team. Response date: 30th September 2024
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Monmouthshire Building Society

In branch service review

5
Very helpful staff at my branch (Caerleon Road), could not wish for better. Reviewed on: 28th September 2024
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Verified Member

In branch service review

5
Keep doing what you are doing to help the customers. Reviewed on: 28th September 2024
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Verified Member

Cardiff branch

5
The experience in Cardiff branch was amazing, they made sure that all my details were up to date and ensuring the account was mine Reviewed on: 27th September 2024
Ellie Y's avatar
Ellie Y
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review following a visit to one of our branches. Your feedback has been passed on to the Cardiff branch. Response date: 30th September 2024
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Monmouthshire Building Society

In branch service review

4
Local - I like the though of investing in a local building society. Reviewed on: 27th September 2024
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Verified Member

In branch service review

4
I like that you have an agent with an office in Hereford. Reviewed on: 27th September 2024
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Verified Member

In branch service review

5
I like speaking to people face-to-face. Reviewed on: 27th September 2024
Verified Member's avatar
Verified Member

In branch service review

5
Monmouth branch is where I go and they've always been very helpful, knowledgeable, quick and efficient. Reviewed on: 27th September 2024
Verified Member's avatar
Verified Member

In branch service review

5
I like that I can have that face-to-face contact and personal interaction with them. Reviewed on: 26th September 2024
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Verified Member

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