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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (1365 reviews)

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4.91

Based on 1,365 reviews, last reviewed 23rd Feb 2025

41% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Opening a savings account for my parents I was opening an account for my parents, using my POA on Monday 17th February in Whitchurch branch, Cardiff. Fran Wroe went above and beyond to help m... Read more Reviewed on: 23rd February 2025

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1365)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

I like the friendly, local place, it's convenient. You could improve as there is no complaints system with a follow-up, it's taken 2 weeks to determine if a cheque eas cashed and at least 3 telephone calls/3 personal visits too. The Monmouthshire Building Society had the cheque in their possession from 21/09/23 and I have a letter from my bank saying it hadn't been paid into my account. It's really upset me. Reviewed on: 18th October 2023

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. It is disappointing to hear you haven’t had a good experience on this occasion. We will use your feedback to help improve our services and member experience. Response date: 6th November 2023

In branch service review

The interest is the best I found. I support Welsh businesses. Reviewed on: 2nd December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025

In branch service review

Very friendly and helpful staff. Reviewed on: 30th November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 18th December 2024

In branch service review

Adele was very helpful and friendly, as are all the staff. Reviewed on: 30th November 2024

Reply from Monmouthshire Building Society Thank you for leaving feedback for Adele, we will pass on your comments. Response date: 17th December 2024

In branch service review

Friendly face and staff explained everything very well. Reviewed on: 30th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 18th December 2024

In branch service review

The Risca branch is important to the local people, it is popular and the staff are helpful and personable. I was served very efficiently by Joanne when opening a bond. Reviewed on: 30th November 2024

Reply from Monmouthshire Building Society Thank you for leaving feedback for the Risca branch, your comments will be shared with Joanne. Response date: 18th December 2024

In branch service review

Very efficient, friendly staff. Served by Morgan at the cashier desk in Risca and had an appointment with Joanne. Excellent service from both. Reviewed on: 30th November 2024

Reply from Monmouthshire Building Society We are so pleased that you had a good experience in the Risca branch. Your feedback will be shared with the team. Response date: 18th December 2024

In branch service review

Very helpful, professional staff. Reviewed on: 29th November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 17th December 2024

In branch service review

Personal service in a branch - Vicky and the team were excellent. Please get the app up an running so I can manage and check accounts. Reviewed on: 29th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, your comments will be shared with Vicky. Response date: 20th December 2024

In branch service review

Lots of knowledge, friendly service. Helped me a great deal. Reviewed on: 29th November 2024

Reply from Monmouthshire Building Society Thank you for your review, we are so pleased that we were able to help you. Response date: 18th December 2024

In branch service review

It is great to be able to talk to a person who understands and is very helpful. Reviewed on: 29th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society, we are pleased that you had a good experience. Response date: 17th December 2024

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Monmouthshire Building Society: Savings reviews

41% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (1365)

Monmouthshire Building Society Branch Review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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