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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,365 reviews, last reviewed 23rd Feb 2025
36% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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0%

Latest highest rating:

5

Opening a savings account for my parents I was opening an account for my parents, using my POA on Monday 17th February in Whitchurch branch, Cardiff. Fran Wroe went above and beyond to help m... Read more Reviewed on: 23rd February 2025
Debbie R's avatar
Debbie R

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Wales25's avatar
Wales25

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1365)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

5
Love the staff in Brecon and the convenience of having a branch. Reviewed on: 23rd November 2023
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 11th December 2023
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Monmouthshire Building Society

In branch service review

5
Local and friendly staff with good knowledge. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
Friendly staff. Very quick to make an appointment. Joanne explained the product clearly. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Joanne. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
People to talk to on the high street who can explain products to me and follow-up issues when they say they will. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
Staff are very helpful with brilliant customer service. Reviewed on: 23rd November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

4
I like the Swansea branch - nice staff. Reviewed on: 23rd November 2024
Reply from Monmouthshire Building Society Thank you for providing feedback for the Swansea branch. Response date: 18th December 2024
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Monmouthshire Building Society

In branch service review

5
Love the accessibility of paying in money. I usually pay by bank transfer. Reviewed on: 22nd November 2024
Reply from Monmouthshire Building Society Thank you for leaving feedback for the Society. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Convenient, friendly staff and good rates. Reviewed on: 22nd November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th December 2024
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Monmouthshire Building Society

In branch service review

5
Personal service and clear understanding of accounts on offer. Reviewed on: 22nd November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 19th December 2024
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Monmouthshire Building Society

In branch service review

5
The staff are very helpful, especially Matthew, Kate, Jo and the rest of them also very good in what jobs they do and always there to help customers. Reviewed on: 22nd November 2024
Reply from Monmouthshire Building Society We are so pleased that you had a good experience with the Society, your comments will be passed on to the branch. Response date: 19th December 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, approachable staff, always helpful and knowledgeable. Reviewed on: 22nd November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 18th December 2024
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Monmouthshire Building Society

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